Customer Service so great, we bought two cars!
November 6, 2018
I.G. Burton is an awesome dealership. We live in Delaware and have a host of car dealers in Maryland, Virginia, New Jersey, and D.C.... in which to shop and price compare. However, we look no further than our hometown, because the "best is already in our backyard". Our parents always bought our family cars from Burton's and we have dealt with all facets (sales - service) of this company. Over the years we have purchased Tahoe's, Blazers, Silverado Pick-ups, Jeeps, and BMW's from IG Burton and we keep coming back due to the exceptional deals and stellar customer service that is provided. This time we were looking for a BMW for our college bound daughter. Bob Gallagher, Jay Fausnaught, Kim Hastings (finance)....and the rest of the BMW sales team helped us find the perfect 328i for her! In the course of this car purchase Mr. Gallagher found a deal on a X5 BMW SUV... that we could not pass up. So we purchased not one car, but two on the same day! Everyone was extremely professional, possessed a sound knowledge of the "BMW product", was very savvy regarding the features in each of the vehicles we test drove, and was "en pointe" in the arena of "service excellence". Everyone in BMW / Mercedes division of IG Burton deserves a "ten star" rating in each of the review categories!!! We have never been disappointed with any of the service provided by this company. They are fair, honest, and most of all ... integrity. To Bob Gallagher and his sales team.... thank you for a wonderful buying experience!