Was in contact with Matt through out the entire Purchase and really enjoyed the effort and time he put in to help purchase the BMW. If in the field of looking to buy a vehicle contact Matt @ Bellevue Auto House.
Thanks and looking forward to owning my car for a long time.
Pleasant car shopping experience with Steve Lewis.
by Tina from Woodinville, Wa
November 25, 2018
We appreciate the time and patience that Steve Lewis gave us while selecting a car at Elliott Bay Motors. Unfortunately I have some disabilities that makes car shopping a bit more challenging. Steve was very patient , and accommodating during the whole process. I never felt rushed or pressured. Thank you again Steve for all your help.
Car shopping is not painless, especially if you are female, but here it turned out to be as good an experience as car shopping can be. I knew what I wanted and they had two models to choose from. Jorge, the salesman, was very knowledgeable about the cars I was interested in and did not pressure or rush me about making a decision. I eventually decided to take one for a test drive and Jorge went along to describe all the features and help set them up. Matt, in finance, found me a better rate than I had and was very patient with me while I was asking questions and reading fine print. I also met the owner who was very gracious, unlike the one I had met the previous weekend and walked out on. I am very happy with my SLK 250 and would recommend this dealership for their non-pressure attitude and professionalism (plus senses of humor!)
It was a good experience and I had a chance to look at the car, the car matches what's being said in the add but I felt little over priced compared to others in the neighbourhood.
People at this dealership are good but they should know how to convince a customer rather showing some attitude, this is what I felt but every one's opinion is different.
My salesman Kyle Harrell has given excellent customer service from the first time I walked into the dealership. He ordered me a new vehicle and has kept me updated throughout the whole process. I never felt high pressured to get anything other than exactly what I wanted, that includes the final paperwork with the Finance Manager.
This dealership was top notch! Josiah and Mike went above and beyond to get us a deal that we would feel great about when leaving the dealership. The gave us our options as far as negotiating, but never pushy what-so-ever; which was a great change from other dealership experiences. They followed up with us step by step, and make it a fantastic experience. Lisa, the finance manager was also a pleasure to work with. She was very informative and also didn't push us into anything we weren't comfortable with. I would love to have a chance to buy from them again in the future!! Highly recommend!
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