My BMW is certified pre-owned and it needed to be serviced. I brought it to the dealership and was treated with the upmost respect and the employees were so friendly. This BMW dealership worked with me and took into consideration my plans for the day. They reassured me that they would do their best to get my car back to me in a reasonable amount of time. Usually getting your car serviced can be a headache in itself and time consuming. At this BMW dealership that is not the case. They even offered to have one of their workers drive me to the Woodbury Commons Outlet. (Which is located not even a half mile away from the facilities)
Overall a wonderful atmosphere to be in and I will not bring my car anyway else to be serviced. A+ grade in my book!
Top shelf service department. Your vehicle is ready when the say it will be. Clean and confortable waiting area. There are two BMW dealers closer to my home than Orange County BMW, but from Selection to sales to service they are worth the trip.
Wonderful operation from top to bottom. I visited 7 dealers in 3 days. The staff made the decision easy, very easy. Melissa my sales associate is a total professional who takes pride in her work and the company she represents. A pure pleasure, now I see why Lexus has the highest repeat ownership and this dealer is a perfect example of that excellence.
From the start Terrence Holmes was truly professional an accommodating. This is the second car we purchased from Wide World BMW in a 3 month span. Ricky in Finance did an outstanding job of keeping us informed of the process, and expediting the paper work. The car was a surprise gift for my sons 17th birthday on December 18th. Terrence offered to store the car for 2 weeks on the dealership property, which helped us out immensely.
I had been taking my 3 series for service here and always had a great experience with Kevin, my service manager. When my lease was ending, he recommended i speak to Ricardo, one of the salesmen. Ricardo helped me every step of the way. He had suggested that i custom order the car because i wanted special features. I would have never considered this otherwise. This was definitely the way to go and ended up saving me a lot of money in the long run that I would have otherwise spent on features i did not want or need. He was always available whenever i had questions. He was even able to get me into the new car sooner than anticipated. Everything went smoothly on the day of pickup. Having had a horrible experience at BMW Edison with a finance manager, I was not looking forward to dealing with the finance manager at Wide World, but Joe was great! He made everything quick and painless. I would definitely recommend this dealership not only for a new car, but service as well.
Matthew Poterbin was the salesman I dealt with. He was very professional as well as knowledgeable. He helped me get the deal I needed and kept me informed as to the production and transportation of my car. It was a very good experience in purchasing a new car. Ricky was very helpful and got me into my new car very quickly - which was very appreciated.
Great experience to deal. Definetely to share it among my friends. The distant dealership provide much greater deals and some nagotiation flaxabilities. Me & my wife fully satisfied driving a used car which is so spacious for traveling.Thanks to all.
This is the third Audi we've purchased. From the moment we sat down with Janet I felt assured we were going to be able to seal a deal. She listened to our needs, prior experience with other sales staff and explained everything. We were so satisfied with Janet that we did something we have never done before. We purchased and had our car delivered within 4 days. She not only explained how everything works in the car but followed up with us later to see if we needed any other assistance and told us to call anytime we needed anything.
Thanks to Alex for all his help from the beginning of process to driving off with the new car on th same day. This is our third family Subaru. And we all happy with the process of buying them. Thanks again. And will be back in a few years to buy new Subaru
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