by Judy extremely happy customer from King of Prussia, PA
October 26, 2018
The best car buying experience ever. I ordered a white 2019 X3 and when it was already 3 weeks into production I decided I wanted to change the color to black. The dealership said no problem as we will put it in the showroom and we will sell it anyway. Next my car came in with the right color but incorrect trim. Again they stood behind their mistake and said no problem. They ordered me in a fresh vehicle and I received it within 3 weeks. My old car had depreciated in the process however both Mark K. my salesman and Nick D. the sales manager stood behind their word and worked everything out, gave me the same trade-in value and made sure they stood by the numbers originally quoted! They made the whole buying process extremely easy and their BMW genius Safe is amazing as well and spent a lot of time with me going over the vehicle. I am in love with my new car and will be purchasing many more BMW's in my future and I will never look elsewhere! You will leave this dealership knowing that you made the right choice as they are honest, trustworthy and have integrity! Thanks again to everyone at mainline BMW!
Nice car and excellent driving vehicle.
by Benny from Sugar Land
January 4, 2019
This car looks cool and nice, excellent in driving and handling. Great car to buy. I will strongly recommend this car to friends and relatives.
Just left BMW of the Main Line for yet another Seamless Service Visit! I Applaud them for the Insite in hiring Top Notch service minded Staff. My Service Agent, Bill Sampson is the reason I am and will always be a loyal BMW of the Main Line Customer! This guy not only "Gets It" he makes each and every client his Priority! I'm in a Successful Service Business and I can honestly say I learn a lot from watching this guy! Kid Glove Customer Service!! And the Car Wash at the End of each Service, Brilliant!!
See you Soon,
November 30, 2018
This car has everything that I need and expected! I used to own a 1991 BMW 750 iL and I love it. I just gave it to my friend as a gift and he likes it very much because it’s almost an antique car now!
I could not have been more happier with my experience at this dealership. I found a pre-owned BMW 328i with low miles and a clean carfax report. It was a simple buying experience. I did most of the process before I even went to the dealership. This was my first time at this dealership and it was beautiful. Multi level with elevators so I didn't even have to walk up the steps. This was a huge benefit with my bad back and knees. Lastly, the general manager, Joe Serock even came out and said hello. All in all, great experience and I'd recommend this store to anyone I know. Thanks again, Ian
The Ultimate Driving Machine
by bigeavedave from Salt lake city UT
October 15, 2018
Just traded my MBZ GLE 450 coupe in on the X6 M. The design and style of the MBZ may be fresher but it lacked stability and road handeling and overall comport. The BMW excels if you want a true enthusiasts SAV.
Best place to buy a bmw certified car . I live in northeastern pa The prices our high around here so I ck on line and found them . went down and bought my new bmw car. Great place to deal.
Perfect balance of performance luxury and function
by Mack the knife from Tenafly, NJ
December 7, 2018
Car is perfect combination of comfort performance utility luxury and uniqueness. Bigger than my 5s of the past, with the footprint of 7s, I was not sure of styling of the GT, but have come to appreciate everything about the design. Luxury and comfort - great sport seats w elevated view but not yet as high as a crossover. Never knew I would enjoy the driving experience as much as I do!
I have never had better care then I received at BMW Main Line. I have had three very stressful situations with my car and every time they put me at ease and took care of the problem. They even offered to drive me to my house in Delaware to pick up my car or to drop me off. They go above and beyond service. I would definitely recommend this dealership to anyone.
July 25, 2018
It is comforted but expensive spare parts. It is not a car that can be used frequently. I love it
anyway, she's beautiful and lovely
I really enjoyed the buying process. They took exceptional care in explaining and answering all my questions. They have kept their word when it comes to service time and cost of service. Overall if they said it you can believe it.
A wonderful vehicle
by Isaacs from Redwood City, CA
November 3, 2018
This car is wonderful, and I recommend it to all drivers. Bmw is the car for those who would like a smooth ride. Bmw is the best.
I had an excellent experience with my purchase. The owner Michael and I struck an instant rapore and my salesman Heath worked collaboratively with me to come to agreable and mutually beneficial terms. A family owned business that makes you feel welcome from the moment you step in the door to the time you leave with your new vehicle
A very comfortable and reliable car
by hockey from west hartford, CT
January 13, 2019
Exceptional comfort and drive, so much fun to drive with the top down. The smooth ride and exceptional performance make the daily commute to work enjoyable!
I had put off looking for a replacement for over a year, car buying had always been excruciating, tedious and time consuming. Heath greeted us at the door we had any easy quick conversation about what we were looking for, after checking inventory we discussed our options took a test drive, the car was amazing even in the pouring rain. Back at Otto???s, terms and the paperwork, orientation to the car and we were off. Heath Cameron and Otto???s provided the best car buying experience ever and I???ve bought quite a number of cars over the years, I highly recommend them!
It's been a great car
by Brandon from Ontario
January 10, 2019
It's a great car but you have to make sure the maintenance is done. That's why I purchased the maintenance program. You cant beat 2k for 3 years worth of maintenance. BMW has the game rigged with that deal. Then Anthony zabala over at BMW of Ontario makes the whole process so much better.
Very hard to imagine a better experience, Justice Mogano is a top notch professional. We special ordered our 440i to get exactly what we wanted. Months ago Justice estimated our pickup date and did not miss it by more than a day or two. Also, he kept us very well informed throughout the process. We were made to feel like we are part of a family (very rare these days) and nothing was ever a problem with ordering and adjustments to financing. Then, the day of pickup, extremely smooth and Justice took as much time as we needed to explain new features and operation of the car.
by Sailing fool from Grapevine tx
January 4, 2019
Performance is exceptional. Find myself smiling ALOT! Plenty of room for me and my gear. Different driving modes accommodate different driving mood and conditions. Might have to get the wife one!
Ian was wonderful to work with, not at all pushy, and helped me find the perfect car for my needs. I hope to work with him on my next car purchase!
Great first fully electric car
by JFBest from Québec, Canada
January 14, 2019
The i3 is a fantastic full electric car. It rides superb and has a sporty attitude as expected by a BMW product. Styling is unusual and kind of ahead of its time (German engineers on LCD...) but very pleasing IMO. The only drawback is its performance in lower temperature (under 0C). Cold temperature really affect these BMW batteries compared to other type.
1st time BMW owner - Great buying experience at Otto's!
by Dave B from DealerRater.com
November 28, 2018
This is my 1st time purchasing a BMW and I couldn't have asked for a better person to guide me through the process than Scott Gately. Scott patiently answered all of my questions & worked with me to structure a deal to my liking, The dealership is top notch and Scott was extremely professional & very responsive during and after the sale with anything I needed. I would highly recommend Otto's & Scott to anyone considering a New or Used BMW.
Madelyn's BMW X1
by Jeff from Clearwater, FL
November 5, 2018
Previous car was a BMW M3 and it was a terrific car before the security system went out after the warranty expired. My wife loves the X1 because it drives like a car and has good storage. No issues except needed new tires and the sunroof headliner needs to be replaced at my expense even though I purchased the extended warranty. Car is parked in a garage at night and during working hours.
My CA Scott Gately is just awesome to deal with- extremely professional, courteous, and fair. Always an awesome experience! My 2nd BMW arriving in December.
Most luxurious car I own
by Ugo from Houston
November 25, 2018
The car met my exterior styling requirements with a superior interior to match . I exclusively wanted an original black rim not aftermarket which is extremely rare on this vehicle. It took a while but cars.com eventually helped me locate one outside my city.
I am a long time Otto???s customer, and my experience this time was excellent as always. Heath Cameron is simply a pleasure to work with - straight forward, professional and extremely knowledgeable. He works hard to reach a deal tailored to meet your specific needs, which is so appreciated in today???s sales climate. Again, an awesome experience at Otto???s and in particular would give my highest recommendation to Heath Cameron.
You own the road with this car
by LG3 from Sarasota
January 4, 2019
The BMW 535I has performance and comfort day or night. The twin turbos paired with a seamless power transfer by the transmission and tight road handling delivers a rewarding driving experience.
My wife and I wanted a new X5 and the last three 2018???s were on the showroom floor. I had been in for a quick service to top-off my tires as they needed some nitrogen. When I saw the three cars, I knew one would be ours but since this was my wife???s car, I wanted her to pick the vehicle she liked as the features were a little different on one of the models. We made an appointment to come in the next morning when the dealership opened to look at the three cars. She really liked the Black X5 and told the dealership we would return later in day as we had a prior commitment as she wanted too test drive the car. mid afternoon we found out the black car was sold. I told the salesman that it wasnt meant to be.....about an hour later, Ian texted me to add the one feature we wanted to one of the white X5 to acvomadate our needs at no charge to us. That???s the silver lining as we returned later in day, test drove and bought the car. The candid feedback is we would have appreciated a phone call from sales leadership that the car was going to be sold to another buyer, especially since we are 4x return buyers. They have 100% of our sales and service business and as feedback on transparency, it???s important to communicate with your sales staff on open opportunities as it may have given us a decision point to counter for purchase.
Great Family Car, Expensive to Maintain
by Jamaine from San Antonio Texas
December 23, 2018
This is an excellent machine for hauling small families around town. I bought a used one at 23k miles. It’s diesel, and gets 30miles hwy and 27miles combined, with eco mode and and full tank, saves 12miles additional miles, most I ever saved. Performance is great too but you have to put it on sport mode to get a real BMW experience. There’s minor outside noise with moon roof fully opened but you get an airy cabin feel and the views are great. Navigation is very poor, I never managed to put directions while driving and mine is very outdated, it’ll cost $250 for an upgrade. Head up display is very small. If lean your head off the upright position it goes away. Here are my pros and cons.
PROS: Perfomance never disappoints, with adaptive rear suspension you get truly altimate driving machine
Auto hold and Eco mode combined, good value for your money.
This is the best Diesel engine i have ever owned
CONS: Great infotainment with poor iPhone intergration. Sometimes it won’t play Apple Music, you have to dig down and do numerous reboots to have it display Pandora.
Eco Mode is great but ride feel is severely compromised
Additional options and extended warranties can skyrocket the price very quickly.
This is a great car and would recommend it to anyone. No maintenance issues hear to report.
This is the second car Justice has leased to me. He is a no-pressure, easy-to-work-with gentleman, AND an animal lover! You can trust Justice to take good care of you. Thanks to him, I am extremely happy with my new (ok- gently used) BMW. :)
beautiful luxury vehicle
by art from Danvers Mass.
December 30, 2018
comfort pleasure to drive every option available maximum safety features room for five people luxury leather interior over four hundred miles range on a foul tank of gas.
The Z4 is fun. If you want to drive fast or just put the top down and cruise it is a car to own. The added packages like M suspension make the drive very comfortable. The seats and leg room are perfect for a short drive or a trip across country. Such a solid vehicle I am very happy I bought one!!
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