great service trustworthy reliable cost effective friendly
Most unreliable convertible I’ve ever owned
by Debra from Collierville tn
August 22, 2018
I have had a very bad experience with this car. GMC is quick to sell these vehicles but is horrible when it comes to having parts available to fix a warranty item. My 2016 Cascada has been in shop over 3 weeks waiting on a part from GMC supplier. Hopefully will get my car back next week... 4 1/2 weeks driving a loaner . I want my car back and I want it fixed .
I had another issue and they can’t figure out that problem. Car not reliable. I will never buy a GM product again. I’m sticking to Toyota and Hondas
Good experience all employees were pleasant and professional. the waiting facility was comfortable, enjoyed the coffee
I LOVE, LOVE, LOVE this car!
by JOHara13 from Marietta, GA
May 4, 2018
I bought this car after sitting in one at a festival. After years of having a station wagon, two minivans, and a SUV I was intrigued at having a non-mom car. I have owned the car for a year now and every day has been a blast. At least once a week, someone compliments my car. The car is jam packed with extras a lot of companies make you pay for. The only thing I wish it had are telescoping sun visors. All of the other GM vehicles I've owned had this feature, so I was shocked the first time I went to extend it and it wouldn't budge. The touchscreen can be a little difficult to see if the top is down and the sun is brightly shinning. Maybe they could use a different material or make the screen adjustable to angle it up or down to reduce glare. Those are the only two things I would change about the car.
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Just bought a used car at community Chrysler Dodge Jeep and Ram. Had a great experience. John Parson and Tom Acord were excellent. They helped through the process and I got a great car
Love my new Cascada
by Gina W from Tampa, FL
October 9, 2018
I am a fan of convertibles but also a fan of sports cars. I had my eye on the Cascada for awhile. I test drove it and bought it. It could be a little zippier but I went from a Camaro th the Cascada. What it lacks in zip it makes up for in style, comfort of ride, and electronic gadgets. I love its sleek design and smooth ride. You definitely feel you are in a luxury sedan which you do not get from many convertibles especially in this price range. I definitely recommend the Cascada!
If you are looking for a used car come see Rodney Truttling. One of the nicest sale's consultant. He is 5 stars all the way.
by Ratherfly from Connecticut
May 16, 2018
In looking for a convertible to replace my awful Volkswagen EOS, I had a hard time finding one my mechanic would work on. Buick was the only "American" made car that fit the bill at this time. It's a nice looking convertible, just a little behind in some technology areas. (i.e. blind-spot technology and phone charging.)
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
regular oil change. test of battery suggested replacement. new battery at a fair price and all work completed in less time than estimated all good!
The best vehicle I have ever bought.
by Mizzfox144 from Hull, Ga
August 14, 2018
This vehicle has so much more than I wanted. It is the best vehicke I have ever bought in my life. I love everything about this vehicle, leg room, inside and outside. Features that come with it is so up to date, a safe vehicle and eyes are on me as I drive. Thank you Buick for the first convertible of 2016 and more to come.
I must say, I truly enjoyed my experience working with Mike Passagno. From the moment I shook his hand, I felt a sense of relief with the car purchasing process... This is the first time I have set out to purchase a car on my own, and to be a honest, I was scared to death. After talking with Mike, asking 100 questions, and looking at 25 different options... I FINALLY DECIDED ON ONE... This man has the patience of a saint... THANK YOU MIKE FOR ALL YOUR HELP!
Only had it a few days now, but power and handling
by Joe G from Marietta
October 13, 2018
I wanted a comfort convertible, not a performance car and that is what this is. There amount of standard bells and whistles beats the BMW or Audi models hands down. Plus i bought end of the model year and got over 20% off sticker price- so what can i not like!
Great staff easy to work with and willing to help.
by Yacht clinic from DealerRater.com
December 5, 2018
Great staff and very helpful. Not pushy like most other dealers and actually do help out so you can get your car. I would recommend everyone here again!
It’s a beautiful grand tourer. That turns heads!
by RTaylor Buick fan from Catalina Foothills, AZ
November 17, 2018
I bought a 2018 Sport Touring edition in the Sport Red with the Black Effects package. The car gives me the styling, nimble handling, zippy performance, and life wide open experience I craved. There have been more than one twentysomething ask me who makes the car. They are shocked when I say Buick but then say that they (Buick) have stepped up their game. Only complaint is the dated graphics on the Head unit. I actually find the buttons, that auto writers hate, very useful. This car turns heads of all ages and doesn’t feel out of place in the Lexus, MB, BMW, and the like filled Catalina Foothills area of Tucson, AZ.
My wife and I were extremely happy with our experience. One comment we made to the sale manager was that when one salesperson is extremely busy others should be more inclined to help so customers do not have to spend excessive time at the dealership. This by no means takes anything away from our sales person (Jonathan).
by Ragtop Girl from Cold Spring, KY
October 19, 2018
My new Buick Cascada is awesome not only is the exterior sleek and stylish but the interior is plush and comfy. I was worried I would miss the features and power of my VW EOS but the Cascada fits the bill along with using regular gas I love this car
I contacted Vroom auto about a 2010 911 they have for sale and was contacted right away with all the information on this vehicle Jeff in the Sale dept was very helpful I was attracting to the car with the price I have this car on my list
A very good experience. Gary is really great to work with.
by allenyack&gmail.com from DealerRater.com
December 3, 2018
Gary our salesperson was knowledgeable personable and very helpful in helping us with our purchase. A True Asset for Jesdup Auto We will buy our next car from Gary He is the Best!
April 27, 2018
I missed having a convertable. This one has all the bells and whistles. The front seats are very comfortable. The back seats are a little cramped but that wasn't unexpected. I'm going to love driving this car.
I dropped my car off with wiring damage. Justin explained to me clearly what the damages were and kept me informed throughout the whole process. He had my car done completely done sooner than expected. I recommend this shop to everyone. My husbands car is still at the Dodge dealer since October 24,2018. Justin and his team had my car completed to me less than the time I expected!!!
Very sporty and really has a nice look.
by Older but young at heart from Lambertville , NJ
July 20, 2018
I have always wanted a mustang gt convertible but after test driving it and the Cascada I think the Cascada is much classier and looks good for both older and younger drivers. Felt like the mustang looked like something for young drivers not someone
In their 60s. Can’t rate reliability cause I have only had it a little over a week. Got black. Have not had one person look at it that didn’t like it
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
My husband Paul and I recently purchased a '06 Saturn ION from CarMax in Kearney Mesa. We were greeted with friendly and professional service. The purchase went smoothly and we are happy with our Saturn Ion.
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