Great experience from start to finish! During the test drive, I noticed a noise in one of the front wheels. My salesman (Mike Khurshid) noticed it too. He said he would have their service dept look at it the next day. He called back to say that the tires were mismatched, so they put 4 brand new tires on the car (no additional charge). When he drove it again, the noise was gone. I was just going to pick up the car, but he insisted I drive it again myself to make sure the noise was gone. This was a small sale for CarMax, but everyone there made me feel I was the most important customer they had that day. I left with my new car, and a handful of Mike's business cards to give to friends!
Expensive engine problems
by Nick810 from Swartz Creek
October 15, 2018
The interior is very comfortable. The the timing chain and head gaskets are an expensive issue if you have to have a shop do the work. I wouldn't buy the vehicle again unless someone already had the work previously done. After buying the vehicle it cost another $2,500 to have the engine work done. But once the engine work was finished the car runs awesome.
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