I hadn't needed to purchase a car in 9 years - so I wasn't even sure what was 'out there' or what I wanted in a vehicle. Quinn Motors provided me with excellent customer service! Meghan went above and beyond my highest expectations to help me narrow down my search and then find the vehicle I wanted. This took great patience and understanding on her part - which she definitely had. It didn't matter that they didn't have exactly the new/very slightly used vehicle in their inventory that I decided I wanted. She searched their resources until she found an SUV that 100% fit what I wanted. And it was in the price range I wanted to be in. There was never any pressure to up the amount I was willing to spend, which was a real relief for me.
Quinn is a family run business that has been in Ellsworth, WI since 1919 - they don't want to sell you a car that you will later regret buying - they are honest and upfront from the beginning to the end of your search and then purchase of the car that is right for you. I've recommended them to other people in my family and my sister (from the East Side of St. Paul, MN) had the same experience with Quinn. She purchased an older (2008) used car 2 years ago from Quinn and she is still happy with her vehicle and with the customer service she has received from Quinn since then. I give them an A+.
Had an excellent interaction with the sales person (Bubba). He wasn't rushed or pushy in any way and wanted to ensure that purchased the car that I liked most. It was a very good experience and I couldn't be happier with the service I received.
I had an excellent experience at Team Chevy. Keith Brown was extremely professional, and him along with Brian Romans, were very helpful and attentive with all my needs and concerns. Once they handled my paperwork to Thomas, the finance manager, these gentlemen got me into the car I wanted with the payments I was looking for. Great team of people all around. You feel like family in this place. A real pleasure working with this team and I would highly recommended them to anyone.
I always get excellent treatment when I take my 2008 Silverado in for service or repairs. Mandy was the service writer on my latest visit and she is very friendly and professional. The dealership has a very valuable employee and it was a pleasure to work with her. Tiny always takes care of my auto repair needs and enjoy working with him.
Winegardner always does a great job of servicing my car. I've purchased my last two vehicles from them and have been having my cars serviced there for the past 8 years. I'm always very satisfied. My only small complaint is that they need to have more availability of loaner cars.
Excellent service always! We just purchased another vehicle from this dealership. Amazing service in sales and the service department with Anthony is top notch! We have all our vehicles serviced at Callaremi!
Brandon, was the best car sales person I've ever met. I did not feel pressured that I have to buy my car now. I wanted to make sure it had the features I wanted. I found a Buick Encore I liked,but, it didn't have the one feature I wanted , so I decided to wait til the end of week. Brandon, got me the feature I wanted! So, I bought the car. Great Customer Service. See Brandon if you're looking for a Great Deal!!!
Broke down on the road. Staff arranged town and met me at the door and called me by name... Psychic? The staff was honest and straight forward and Becky who worked the desk kept me updated, and kept me cheered up with her enthusiastic attitude. I will come back to get my Chevy Express worked on in the future.They even have computers for customers to use and charging stations for the phone. Free Coffe, and a counter to eat at, and TV in the waiting area.
I have bought four cars through this dealership, and they have always done a great job from the beginning to the end. Drive through their lot and check out the huge selection of inventory! Ask for Jim Hendricks, for a great deal!!
My involvement with Donovan and Bauer came after my daughter had totaled my Durango while I was out of town.
After scouring through the Internet, we located the vehicle that fit my wants and needs at Donovan and Bauer.
My wife went out to Titusville to look at the vehicle and spoke with Michael and he did everything in his power to keep us both informed even talking to me on my wife's cell as he showed the Durango to her and sent me the fact Sheet and additional pictures.
Unfortunately the car sold the next day prior to my ability to place a deposit on the vehicle.
I had called and left a message and sent a text but had not heard anything, come to find out they had actually called our home phone number rather than the cell which is why I had not received their apology message that was left until my wife returned home that evening.
Overall I would certainly give them another look provided they have what I'm looking for and in the in the market. They did a great job and and was even more helpful with things while I was out of town
Great experience from start to finish! During the test drive, I noticed a noise in one of the front wheels. My salesman (Mike Khurshid) noticed it too. He said he would have their service dept look at it the next day. He called back to say that the tires were mismatched, so they put 4 brand new tires on the car (no additional charge). When he drove it again, the noise was gone. I was just going to pick up the car, but he insisted I drive it again myself to make sure the noise was gone. This was a small sale for CarMax, but everyone there made me feel I was the most important customer they had that day. I left with my new car, and a handful of Mike's business cards to give to friends!
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