The staff at Southern Kia Chesapeake are so friendly and courteous. They treat every customer as family. Joe Miller , Cynthia Adam, and Brian Johnson has the best customer service relation I have ever encountered. I will be recommending the dealership to others.
Although I was satisfied with the work done on my vehicle I was disappointed with my interaction with the service staff. Initially Carlos was very positive but things went forward not so much. I have concerns regarding communication between the staff members. When I am quoted one price and upon check out I am told something else, then when I think that the situation is corrected and try to checkout a second time the amount is still not what I was originally quoted. As a customer I should not have to work to get a price honored that I was originally promised. Regardless of the lack of communication between the staff members. I understand that we were customers that were acquired by your purchase of Perry Buick but to be honest this experience was NOT a very good first impression. Hopefully you will do better moving forward. Otherwise I???m going to have to find somewhere else to take my business.
I was helping my brother and sister-in-law to purchase a vehicle that they took over a year to choose the best make and model for their family. As I am in Dallas Texas, having a long distance discussion can sometimes be difficult , that's assuming you are even taken seriously. The team at Suttle were professional and informative the entire time. Very helpful and straightforward. Thank you for your help during this buying process!
I would recommend this dealership and my salesman Felton AUGUSTIN for his professional courtesy,knowledge and manner.He explained what I needed to know and was not sure about so that I could make the right decision about car buying.He also took care of all aspects of the car buying experience to make it less of a hassle for me as a single woman trying to buy the right car from the right dealership in which I am a satisifed customer who is grateful to FELTON...Thank You
Mr. Winston Whitehurst was a great dealer today. He made sure my wife and I walked away with the best deal possible, and made sure to take care of any problems that occurred on our end. Highly recommended!
Went into Southern Kia Gmc Completely discouraged from other dealerships with insanely high interest rates and montlhly payments. D'Aundre actually listened to me and made sure to stay within the price range and monthly payments I wanted. I now have an amazing 2017 Kia Sportage and I am so in love. Marshall negotiated with banks on my behalf and I could not be more grateful.. Thanks Southern for being an amazing team with amazing inventory.
Kevin is a excellent salesmen. This was a very smooth and easy process in buying my new truck. This was the second vehicle I have purchased from Southern.
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