The very best car sales experience I have ever had, and at age 70, I've purchased many cars. Darrell Robinette, the sales manager, was the first person I contacted as the car was advertised on the internet and I live in Texas. Darrell gave me very accurate and detailed information about the car and then referred me to his sales associate, Bill Francis. Bill Francis did every single thing anyone could want when it comes to a professional sales person. He stayed in touch with me and my wife, pretty much on a daily basis, as we went through the process of purchasing the car. He was always available and helped through the sometimes frustrating maze of paper work when buying a vehicle from out of state. Bill made sure all the correct forms (there are a lot of them) were filled out and when we brought them to our local DMV, there were no problems. Thanks also to Sara McGill who assisted Bill with the paperwork. We love the car we purchased from Rice Buick GMC but it's even more special because of the wonderful people that work at that dealership.
Went there to check the cause of burning smell. I had same issue before, approximately 2 months ago, and we just changed coolant stuff with $260. This time they said I need $1,100 to repair, only my question was if they could find it at first time.
They are kind but just I cannot believe 100% what they are checking.
I decided to change my vehicle instead of using over $1,000 for repair.
We purchased our 2014 Lacrosse this past November. Steve Tucker found us this car and worked with us to purchase it. He has sold us our last three cars and done an excellent job each time. He and Rice have gone above and beyond to find us the car we wanted. We are very happy with the car and their dealership, especially their salesman. He makes sure we have everything we need . It is not just a sale for him, but a commitment to their customer to give the best service possible. He does that in spades!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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