Highly recommend Terry Allen. We have known him for a long time and he always finds the vehicle we want! The service department employees are always very friendly and helpful. We will keep coming back!
Great customer service!
by Sibyl Roe from West Hempstead
December 23, 2018
Straight forward genuine service according to customer needs and requirements. There is nothing that comes to mind that was done wrongly. Great service. Keep it up!
Mitch (sales person) was great from the first time we spoke on the phone about the 2012 GMC Acadia SLT2. He was accommodating with my limited time-frame during an extremely busy time. The owner even came to help make things run quickly and smoothly, personally taking care of some of the minutia involved in the sale. Besides that, they were very no nonsense to deal with when it came to negotiating price and I feel like I got more than a fair deal. I couldn't be happier with my overall experience at Graue and you can bet I will be a repeat customer.
Has all desired options, a pleasure to drive
by Beach Hauler from Cape Cod MA
December 13, 2018
Excellent handling and plenty of power. I am initially impressed by its gas mileage for a large SUV. Myself and my spouse have concluded that this was a good purchase!
I wanted to purchase a new car so I went to see Chad. This is the second car I purchased from him and am very satisfied. He takes care of this customers. I have recommended him to my friends.
by Dillme from Longwood, Fl
December 1, 2018
Great place to buy a car. This was our 2nd time and Sam Hackett is a low pressure get it done kinda guy. He is well seasoned and helps you more then the average sales person. I was a pleasure working with him and I would do it again and recommend highly. The finance person (Oral McDonald "Player") as I called him was easy to understand and did not try 14 time to make you buy any ad on's. Mike Hamden, sales manager was there to offer his assistance as needed. Over all rating would be a 10 but the scale only goes to 5. Keep up the good work you guys are leap years ahead of other dealership's process.
Was very pleased with Max Poszgai. Would highly recommend buying a car from him if needed. Dealership was efficient. Went the extra mile. Stayed open late to finish the deal. Really felt they had a genuine interest in us. Great experience overall. And the cleanest men's bathroom I have ever used in public. Thanks Max
We love the Enclave
by Mike S from Atlanta, GA
November 25, 2018
We are having our 2nd child soon, so we needed to upgrade. We made a list of all the features that were important to us, and then started researching cars. We were so surprised when we realized that the Buick Enclave checked almost all of our boxes, and even more pleased when we realized this is one of the few cars where most of the features we were looking for came standard. The car has tons of space, we love the 2nd row bucket seats, the infotainment system is easy to use and we love Apple CarPlay. It has a smooth ride, and lots of nice little touches that make our family life easier like the power lift gate, remote start, and the ability to use our phones to lock or start the car.
My wife and I worked with Terry Allen at Graue Chevy at Lincoln for practically the last two months. We were after a specific '16 Chevy Impala (Consumer Reports has the '16 Impala ranked very well) with a certain list of options that we wanted (we keep our cars for a long time). After determining that we would not buy a '17 Impala (no cd player in the model they had on hand; even though Chevy had a nice temporary discount on the new models); we regrouped after they found a '16 Impala at an auction at St. Louis.
I was quoted a price range we would be at; they purchased and brought back the car from the auction and had it detailed for us. There was "no" high pressure sales attempts to get us into additional coverages in the F&I office. But plenty of options were laid out for us to consider if we wanted "gap" insurance, disability, and many others.
After almost going through the buying process at another dealership (same make, same model), we are very glad we held out and worked with Terry, the F&I Manager & Graue Chevy. Terry's been in the auto business a long time and was very straightforward in every aspect of the deal.
GO to GRAUE!
This is my second Buick Enclave
by Kristine Swift from WI
November 12, 2018
I love this vehicle. It readily serves all my purposes: driving alone a lot of the time, driving with my husband, driving with family members, and, most importantly, hauling my grandchildren around.
Great first experience at Graue with the purchase of a used Jeep Grand Cherokee. I had known Terry prior to working at Graue and knew he would be able to find whatever vehicle I was looking for. He did just that and more! He found me the best possible vehicle for the money I was wanting to spend. I don't have enough good things to say about my experience. I will definitely be sharing my recommendation! Thanks again Terry and the team at Graue!
Got a good deal
by Stan W from Kansas City, MO
November 5, 2018
Great car for the price I got it. Not sure if I would pay full price. If you have a chance to get a deal on a Buick take it. GM needs to step up their safety features on their lower end models to be competitive.
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