I had a good visit. The serviceman that processed my vehicle in and spoke with me after my oil change was extremely nice and professional. He was pleasant to speak with and he made it an enjoyable experience.
This was just a top notched full service and no funny business complete service on my vehicle! I was in and out of there in thirty minutes. I was greeted by the Service Manager, Andy , who assured me that oil would be changed all fluids would be replaced and any other issues recognized if found would be addressed! His staff were a no nonsense down to business crew! Perfect for people who do not have time to sit all day and wait! Thank you for such great service!!!
I found myself in Macon, Georgia for work in the midst of Hurricane Michael. One morning I left my hotel, intent on getting to the jobsite to continue providing critical backup power for the area hospitals. As I approached my field service truck I noticed with a sunken heart that my window was broken and upon further inspection realized that all of my tools had been stolen and my truck door had also been bent whenever the thief pried it open. I was very distressed of course and after filing the police report and notifying my employer I sought out a dealership to repair my vehicle.
My truck is a Chevrolet product. I could not find a Chevy dealer close to me to drive with broken windows so when I approached the staff at Hutchinson Auto Mall and explained my situation, I was pleasantly surprised to hear they were happy to fix my vehicle. The staff at Hutchinson went above and beyond to provide excellent customer service. Not only did they source a window for my vehicle and get it installed the next business day but they treated me extremely well. I am from out of state and now just realizing My whole livelihood had just been stolen. The staff at Hutchinson assured me that they would keep my truck locked inside the dealership overnight while they waited for the window to be delivered and they secured a loaner vehicle for me for the time period they had my truck.
I was very impressed by all of the staff at Hutchinson Auto Mall and I would encourage any person to go there for their vehicle needs. I will also be getting my new vehicle there too.
Steve Stokes was great. Best car buying experience I've ever had. Steve did not use high pressure sales. Listened to what I said and worked a great deal. Knew what my budget was and worked to get me an even better deal way below my budget. The fiance manager was great. Explained everything. Like how they didnt rush but took the time to go over everything. I would recomend Hutchinson and Steve Stokes as your salesman.
Very impressed at the service Five Star offers. Friendly, helpfull and knowledgeable staff. I had an opportunity to meet the service manager Andy Sitten. He is fantastic! He gave me 5star service for sure!!!
My sales rep, Tony Deerman, went above and beyond for me. After telling him of a recent not-so-good experience, I told him exactly what I needed in a vehicle. He chose one within my budget that he believed would fit my needs and suggested I take it home to make sure it would fit my needs! Finally, a vehicle that fits my needs! Love Tony my Buick Encore!
Everyone at the dealership was great to work with. Our salesman Lee really went out of his way to make sure we were completely satisfied. He worked with us even after our purchase to make sure we were shown all the features of our Cadillac. I have always hated the car buying process but dealing with Hutchinson on my purchase was an exceptional experience.
Very good experience. My salesman Brioni Johnson was very helpful. There were some bumps in the road trying to locate the exact truck I wanted but everybody was helping out(general manager,manager) plus Brioni. We all hung in there and after a week we located a truck late Thursday night and the truck was there Friday night. I think everybody at the dealership knew me after a week looking for a truck. I would recommend this dealership and all the sales people to any of my friends or anybody I knew looking for a truck or car.
James Landers, Salesperson and Eric Jackson are the two people I dealt with @ Hutchinson Auto Mall in Macon, Ga. I had been looking for a Buick Encore and James found just what I needed and in a price range that I could afford. He was extremely helpful and Erick Jackson made the financial part easy..Thanks, James Landers and Eric Jackson !! I would do business with them again
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