Great Sales Experience
December 3, 2018
My Wife and I were in the market for a current or prior year like new, fully loaded, GMC Yukon XL SLT with very low miles. We had been looking for over 60 days, and had driven several vehicles at several dealerships. We found a vehicle at Ewing and went to look at it. Our salesperson was Oscar Mora, which I must say was the perfect salesperson???courteous, genuine, concerned, knowledgeable, and helpful. When we first looked at the vehicle we were not firmly interested due to an "extremely" minor issue with the interior. My wife and I have been married for 40 years and have always purchased new vehicles every 5 years, so we were really scrutinizing even the smallest imperfections of the "like new" vehicles we were looking at. Oscar called the day after we left the dealership, and said they had remedied the minor interior issue we were concerned about, and to tell us of another vehicle which I might be interested in. After some discussion, we made an offer on the vehicle we were initially interested in. The offer was accepted a few days later and we now own that very clean, like new, low mileage vehicle. If it wasn't for Oscar Mora's sincere salesmanship that was always tuned in to the customer's temperament by being straightforward and honest, we would have never purchased that vehicle. Trusting the salesperson and knowing they are truly honest in their dealings is such a venture, and Oscar Mora possesses all those talents. After the sale Oscar went over in detail every option on the vehicle, and answered all questions we had. He helped us setup OnStar, XM, and gave us safe assurance that Ewing was there to take care of our every need from sale to service. He also called us the next week after the sale to see if we had any questions, or if there was anything he could do for us. We can't say enough about Oscar Mora, he is a very special salesperson with quality interpersonal relationship skills.