Dave went above and beyond to get the truck I purchased ready by staying late and making my pick-up go smoothly even on his day off. He had everything in order for a smooth and effortless pick-up of my new truck!!
Ultimately I did not end up purchasing the vehicle that I spent a lot of time looking at, but I thought it worthwhile to write a review of my experience. My first contact was Blaine, the Sales Manager. He was incredibly nice and had his consultant Cody call me with all the information I requested. Cody was knowledgable and what he didn't know he tried to find out for me. There was no pressure and I would not hesitate to send someone there who was looking for a preowned vehicle. They had a very nice selection of cars.
After 2 days they gave us a car to drive. Has to figure out what was wrong, order parts. Had the car Monday morning to Friday afternoon. New car only have had since April. Were told it would be clean and have fuel in it. Was clean but told ???you will have to get gas!??? Fuel light was on when I got in. Was not happy at all with the overall way thru handled the situation!!!!
This was my wife and I’s third new car experience with DUNN CHEVROLET in Oregon Ohio . We have been blessed to have been affiliated with Mr Jim Velliquette. Three times we have purchased new cars from Jim and three times he has been exceptional to work with always the consummate professional. We have had service done to our vehicles and we’ve ALWAYS been treated like royalty Phil Roach is exceptional. Even Janet Szyperski Dunn’s cashier is as pleasant and accommodating as they come. Unfortunately our 2015 Impala LTZ was in a collision we had it towed to Dunn’s Body Shop and between Stacy Ott the Collision Manager & Libby Mottmiler they completely handled our car repair and delivered back to us a beautifully perfect BLACK car. Their workmanship is unequalled.
But back to Jim Velliquette if your looking for honesty, dependability and a great moral compass in a salesman look no further. Jim will not disappoint you. Give Jim a call today to experience the way car buying should be. 419-693-3000
No I’m not related to either Jim or anybody at DUNN I’m just a very happy and very well treated customer just like you will be.
I wish I would have saved myself the time and came here first. Jim V. was extremely easy to work with. Jim worked within my budget and came up with a list of trucks for me to test drive. Within no time I was driving my dream truck home. Couldn't ask for a more positive experience.
I was looking for a Honda Fit and found many listings online. I emailed several asking for the VIN or Carfax. One kept saying it would send a VIN but never did. Another insisted I should call him first. Charlie's stood out because far from hiding, it had posted the Carfax in its listing.
It was a good history, so I emailed late Friday night to say I was interested. Larry responded by email first thing Saturday morning, giving his cell number.
By the time I called he was taking the car to be checked out. When I asked if there was room to negotiate on the price, he said there was some and he'd know more after the inspection. He called back to say that it needed new tires, so he'd gone ahead and had them put on.
He then warned me that it had a broken side mirror and detailed a few cosmetic issues (it was a 2007 model) and quoted a very fair price. My wife and I drove down from Ann Arbor and he handed over the keys for a test drive. All went well and we came back to close the deal.
Matt handled the paperwork very professionally, including the Michigan title application. There were no surprises - the price was exactly as agreed. We got a great car at a great price, and had the best car-buying experience of our lives.
Thank you Larry, Matt, and everyone at Charlie's!
Bill Crispin Chevrolet has the best customer service when buying a car! I totaled my car (hit a deer) on a Sunday evening, my insurance adjuster came out on Monday and determined that my car was a total loss and on Tuesday I contacted Bill Crispin Chevrolet who had me in a certified pre-owned Chevrolet by the end of the day! My salesperson was Lacey Parker, who was fantastic! She had the vehicle and all of the paperwork delivered to my place of employment! She made it easy and painless! Good job Bill Crispin Chevrolet for treating your customers right! It's so hard to find this type of service anywhere else! A Customer for life! John Castle
Mike Herman set me up with the price of all the options and walked me through the process. He even helped me set up all the new technology with our new car. I could not be more pleased with the dedicated customer service.
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