This is a GREAT dealership to work with. My sales guy, Dillon, was terrific on the communication. I live 1200 miles away, and have bought many cars online... this was a Great Experience. The prices they offer on their inventory, during their special pricing sales are NOT beatable... and I searched the whole marketplace.
Kori is very knowledgeable about the vehicles he sells and is a great technology resource as vehicles continue to become compatible to outside technology devices. He is patient in answering questions and gives you plenty of time to xxxxx all options to make a decision. Buying a vehicle new or used is a big decision, but with Kori's help it can be done with ease! Thank you Kori for a great car buying experience!
Friendly and courteous sales people and the new lease went easy. Luis did and outstanding job showing me how my new Arcadia functions worked. The car was cleaned and ready to go when I got there. Thanks everybody at John Paul???s Buick.
John Paul dealership made shopping for a new car very easy and hassle free. We were quickly invited to test drive the vehicle of our choice and we were provided a fair purchase price without hours of negotiation.
We just leased a new Buck Envision. Each department was very attentive , knowledgeable, and thorough as we moved though the process of leasing our car. We had a great experience and would definitely recommend Eric Von Schledorn as the place to purchase a new car.
David exhausted every resource and used every trick he had in his bag to help me out.
He was kind and patient with both my wife and I through the whole process. He took both her feelings, and mine into account while trying to help us. We also had a screaming baby sitting in the backseat with him while test driving the car I was looking at.
I am almost impossible to work with and I know that. David Arem could very easily have become frustrated with my antics, but he hung in there with a great attitude.
David Arem will always get the first shot at my business.
I was in today with the tire pressure indicator light on after putting air in tires. I was helped by a young service attendant by the name of “Q”. He was very polite and friendly and took care of me right away. This is exactly how a customer wants to be taken care of!! You should be very proud of this young man and he should be recognized for his customer service!!
I buy a new truck every year and this was the first time I had bought from karl Chevrolet. I have nothing but great things to say about my salesman Alex Buck and Colton my delivery coordinator. They did a fantastic job. I will be coming back next year again because of these two.
Excellent customer service! I called for service because my car had 'change oil soon warning'. They were able to service my vehicle the same day and brought it back to my workplace, all with no charge since I purchased it there a year ago.
Came to test drive a Regal Tour X as it appeared that such a vehicle was most likely to meet our current wants and needs. Christian was most helpful and the test drive went well. Decided to wait for a vehicle (already on order) which seemed more likely to match our preferences. Informed promptly when it arrived, drove it an completed the purchase with dispatch, thanks to Christian and Jon.
We were looking for another GMC Terrain, salesman took his time to show us those colors and interiors available. 2019 GMC Terrain Denali caught our eye. Test drive and it was a done deal, fabulous!
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