Very prompt replies to inquiries. Very nice to deal with in person. Buying process when quickly once started.
However, they either did not inspect the car well enough or intentionally withheld information that would have been nice to know before driving 6 hours to look at it. "Is there rust on it?" I was immediately sent a picture of one spot where paint had been scraped off and showed a small amount of rust. What I wasn't told was that the hood was covered in pockmarks that will lead to rust soon, and that there were dings and scratches in many places that will do the same. Perhaps they didn't know the car had been in an accident, but we could tell as soon as we saw it. The door hadn't even been put back together properly and the paint was close, but not quite. Although they had a shop inspect and fix some things, there is still a bad wheel bearing that we will need to fix that was not even mentioned. No backseat head rests. Driver side speaker not working at all. Seemingly random things damaged that were not mentioned in the listing. I may still have traveled 6 hours if I had known these things, but they could have done a better job inspecting and outlining issues when listing the car.
The car is serving its purpose of getting good gas mileage and having a lot of cargo room, but there are a bunch of little things we will be responsible for fixing for it to look and run decently. Great people to work with, but needs improvement when it comes to thoroughly listing their inventory.
Comfy but not mechanically reliable
by William from Germantown MD
January 1, 2019
I bought this car used at 60k miles. Its comfy, but I have had three major mechanical issues with it. Each issue costing me about $2,000.
My salesman Chase went above and beyond to get me what I wanted. Know matter how many times I would change my mind on which vehicle I wanted. He would get the best deal that he could for me. Chase really made my car buying process a lot more stress free. Thanks Chase
Very comfortable car and luxurious!
by RandyR from Spencerville, Ohio
December 19, 2018
We just purchased this car and really love it. Comfort, style and classy! I would recommend this car to anyone. A little pricey but seems worth the money.
I have traded with them for15 years .purchased four different vehicles.wonderful experience .great staff friendly folks .im very satisfied
Great road trip car
by Colorado from Mount Joy, pa
November 1, 2018
Very comfortable and good ride on cross country trips. The exterior and interior both look good. Plenty of room for passengers and luggage.
The navigation system is not good. Small screen, and not intuitive to program. Will only accept Mt not mount when that is in the name. Maps not up to date when new, expensive to update.
I like the fact that they don't keep you there all day just for an oil change. Excellent service....I would recommend to my friends.
Purchased May 2018, with only 7,000 miles on it.
by rbul9750 from Lawrenceville, GA
December 20, 2018
The best riding vehicle we have ever owned! Because of its size it is a little rough on the gas mileage but I am willing to pay that for the ride and comfort!
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