Got a postcard from GMC saying that my truck needed to be brought in for a recall and that the service *re-programming the ECM* would take anywhere from 20 to 40 minutes. I made the appointment and it took nearly 1 1/2 hours to get my truck done and pressing to get back to work. I could see the service men and customer service weren't motivated nor eager to please their customers from the moment I walked in. I was rather disappointed when I got that treatment.
I just bought a cream puff 2001 dodge pick up with only 26,000 miles on it. It could not have been any closer to what I wanted and in much better shape than I could have ever anticipated. Victoria was so helpful and kind through it all and I thank her for her help. I love my new buggy and I am so lucky to have found such a quality truck.
I had been shopping around looking for the best deal on a 2018 or 2019 GMC Terrain. Steve was the only salesman who took the time to look at all the different Terrains and the only one who understood my crazy schedule. He even stayed after hours for me! He is very personable and honest. My husband and I have found our lifelong car salesman I will never go anywhere else! Steve really is a great guy and works for the customer. He even took time out to show me every detail of how to work all of the buttons and electronics in the car and made sure I had everything set up before I left.
We have bought many cars and trucks over the years but this was by far the best buying experience that we have ever had. Working with Jeff was such a pleasure. Jeff is very knowledgeable about the many cars that we looked at and helped us with the process of picking out the best vehicle for our family.
Had an amazing experience at Ray Skillman Kia--as always. From the salesman to the management team across the board amazing. Did not talk down to me, did not make me feel stupid--as some in the past have. Overall amazing. I have always dealt with Ray Skillman and will always. This is the second Kia i have had. Both have been amazing. Thank you all
Clay was superior! Everyone was great! Will never but from any where else! Organized and the process flow well I have to say was great! Busy schedule and told them upfront I was short on time. You guys "ROCK!" THANKS KIA!!!!
From the beginning of purchasing our vehicle to service MidPoint is just top notch. Friendly, informative, factual, and just great customer service. I recommend them to anyone! And, most importantly, I love my vehicle.
Best dealership I've ever dealt with. The service department is first-class. With employees like Henry Garcia you ensure that each person who walks through the door feels he or she is the most important person in the world at that m0ment. Henry demonstrated this feeling the moment I came in contact with him. He showed me to the lounge, got the work on my car started promptly, and coordinated with the individual who arranged shuttle service. Upon completion of my visit he reviewed the results in detail. I will look for Henry whenever I come in for service. Ke's NUMBER 1,
I found Ken Cernak very easy to speak with and ask questions about the various modles of not only Enclaves but also other new Buicks on the lot and showroom. We visited the showroom acouple of times and then took a test drive and made our decision. His daughter was extremely knowledgeable when we picked up our new vehicle she went through all of the features with us. The buidling was clean and well kept. Everyone wes very helpful. No one came on with any high pressured sales pitches.
I would highly recommend Cernak Buick to anyone looking to but a new vehicle.
The staff were great in the whole process of buying a used car, they walked us through everything and making sure that if we had any questions that they were answered so we could get the best possible deal
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