Happy with the efforts of everyone involved in my deal.
by Denali from DealerRater.com
December 5, 2018
Adam, Gregg, Ryan and the rest of the team at Star really put in time and effort to make me happy in the truck I wanted, with a rate, payment, and ext warranty that I expected. This is my 5th vehicle from Star, and I will continue to deal there, as well as send my friends.
I am on a very fixed budget and I did a lot of looking for something reliable that I could afford. I saw some really bad used cars before I stumbled on this dealer. I contacted them and they responded right away. We arranged a meeting and they were very helpful with directions when I got lost in Easton. They showed me the car, I test drove it and decided to buy. I felt very comfortable with the salesman named Robert. He was friendly and honest. A much better selling experience than I had anywhere else the previous two weeks. He was very helpful in arranging for me to pick up the car several days later, and when I did pick up, the car was ready. Fluids topped off, new plate attached, all paperwork completed and parked in the front row ready to go. I had a great experience at Next Gear, and I got a great car at an even greater price. All I can say is thank you Robert and everyone else that was involved!
Dave went above and beyond to make sure the entire buying process went as smooth as possible. He worked hard to make sure we got the very best deal, the very best service and the very best over experience we could have hoped for. He strives to put the customer first, recognizing the hard-working individuals and families behind these purchases and helps you save as much money as possible without sacrificing EXCELLENT customer service! Rob Eddinger was a pleasure to finalize the process with and made the overall experience the best I've encountered thus far. Wouldn't want to deal with anyone else, these two were the best!
I wanted to update my truck so I reached out to Adam. I contacted him over Thanksgiving while he was off, but he still got back to me right away! I was extremely impressed with the fast and courteous service and will definitely go back to him next time I need anything!
I???ve bought 7 cars from this dealer and never had any issues. Would keep on buying in the future. Great experience and would recommend Adam and Ryan to anyone that wanted to buy a car from Star. I give it Five stars.
A little background….. never purchased a Dodge of any type… always been a Tundra proud owner.
Tundra was recently totaled by a driver who was more focused on eating than driving and rear ended it when he panicked and slammed the accelerator instead of the brakes (true story)
We went shopping right away as I needed to truck for the business.
Shopped at Ford, Toyota (I did mentioned I’m loyal to Tundra,not necessarily to all Toyota products though), GM and Chevy.
We stopped by John Johnson and fell in love with the ’18 power wagon.
Sent emails to each dealer regarding the model I saw in their respective lots.
I want to be clear… sent same body of message to each with only changing the line where I detail the make/model I wanted best pricing and please not to waste my time.
ONLY John Johnson provided an OTD price! (Out the Door) and it was lower than I expected.
Email with sales manager (Sandy Keiper) were escalated to her sales manager (Jeff Bash) without my request!
Drove to meet them as they were already in the ballpark of what I was willing to pay for this vehicle
NO ONE SITS IN A HIDDEN OFFICE! THIS IS A FIRST FOR ME after purchasing vehicles for over 38 years!!!
Right there I requested yet another obscene price drop and both the sales manager and the GM (Scott Meshulam) do not question my request, but immediately begin going over what and where they can pull the difference!!!
Please understand my background is in Comp Sci and Mathematics so I had already pulled the sheet on this particular truck with all the options and the price they had originally quoted was what I would get if I purchased it from the factory floor!!!! And yet they dug deeper!
The professionalism and just plan “X Factor” on how this group deals with you as a person just turned me into a MOPAR for LIFE provided I can purchase from these 3 people!
That pretty much says it all
Giancarlo and Sherrie Paolillo
My experience here was wonderful. It was my first time buying a car of my own and I didn't feel pressured into anything. They walked me through the whole process, and I felt like I got a great deal. Mike, the salesman, was so helpful and accomodating. I definitely recommend this dealership!
Worked with used car manager directly. Did not waste my time I have my top dollar and they met my price which was aggressive. Then they have communicated very well through the 3 week process as I am 1100 miles away
My salesman was Mr kyle Manley a young man that knows his job and is very professional.I would recommend him to anybody young or old.I wish him all the best in his career.God bless him.The guys in finance Department are also Professionals.But they made one mistake.And that was,after running my credit with their Bank(Chase) and didn’t like the interest rate that was offered.I should have been informed first before trying another Bank of their choice.I would have preferred PNC Bank instead because I have history with them( Mortage & Car Loan ) and my interest rate would have been far less than what they accepted from Bank of America.I will definitely be refinancing my car loan at a later time.Otherwise than that, I’m very happy with the 2019 Subaru Outback that I purchased.Thanks to the Management and staff at Faulkner Subaru.Happy Holiday guys.Mr Floyd
My husband and I had a great experience overall at the Honda of Hackettstown. Everyone was very pleasant including our representative Kamal, he made this process go not only very smoothly but in a great timely manner! He worked his best to meet our needs and we couldn???t be more appreciative. Thank you Kamal! :)
Bryce and his team at John Johnson Dodge go above and beyond to provide family like accomodations, comfortable low pressure buying is the way to go! Thanks guys! Big shoutout to Nick Zavros for expediting this whole process and taking the hassle out of the purchasing experience Johns crew is the best around reason why I drive over an hour to get here
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Excellent service always! We just purchased another vehicle from this dealership. Amazing service in sales and the service department with Anthony is top notch! We have all our vehicles serviced at Callaremi!
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