2016 Buick Encore for Sale in Memphis, TN

3 vehicles found
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Used
$15,893 22,746 mi.

2016 Buick Encore

Good Deal
AutoNation GMC Mendenhall
(888) 690-8450
3.9 (65 reviews)
10 mi. from 38103
  • Ext. Color: Brown
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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(888) 690-8450
GMC Sierra 1500
by Harold Little from Memphis,Tn
October 11, 2018
I was”nt there very long and that was good for me because I have been going to other places and it takes a long time for the technician to service my vehicle
See all 15 photos
Used
$17,997 11,257 mi.

2016 Buick Encore Convenience

Good Deal
Gossett Porsche VW
(901) 881-3729
2.8 (25 reviews)
8 mi. from 38103
  • Ext. Color: Other
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: FWD
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  • Free CARFAX 1-Owner Report
Check Availability
(901) 881-3729
Overcharged/no follow-up as promised
by Dweaver from Wynne, AR
December 10, 2017
We took our college-age daughter's Volkswagen in to get duplicate keys programmed and door lock repair. While there, my husband asked for assistance in snapping the headlight back in to place (he had recently changed the bulb but was having a bit of trouble finishing). We were excited to get this car ready for our daughter to drive to/from college. As far as I know, the work was done well. My problem is with how much they charged for labor. When we went to pick up the car, we were told our total was $1,237! We paid it, but it was a hardship on our family (school teacher, correctional officer). They charged us for 4 1/2 hours of labor ($140 per hour). However, they didn't have our car that long. By my calculations, they overcharged us at least 1 1/2 hours ($210). (By the way, they charged us 1/2 hour for snapping the headlight back in to place.). I tried to reach someone at Gossett by phone, leaving 2 messages, but was uncussesful, so I wrote them a letter with my concerns. Eric with Gossett called me to discuss my concerns and indicated he wanted to make things right. He said he would call me back later that day with specifics, suggesting he would be mailing a check, but wasn't sure of the amount. He assured me I would hear back from him later that day. That was 7 days ago. He never called back, and I've received nothing by mail from Gossett. Overcharging may be the 'norm' for businesses these days, but it's not right. They should be more careful about how many hours they charge for their service, and they should certainly follow through with promises they make. I'm very disappointed.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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