I went into Ciocca looking at a specific car. They had the car all ready. Jesse was my salesman and was very friendly and helpful. He wasn't pushy like some car salesman are. He is a true car guy and knows a lot about the cars.
After being hit and having my car totaled, I was in a really rough spot. Matt saw my tweets about the situation and reached out to me. Thanks to him and the rest of the folks at this dealership, I have a car again. Really appreciate their kindness. Matt made considerable personal effort to help me through the process leading up to my visit, and once there, Nick helped us through the financials. They all stayed past closing time to make sure I drove out of there in a new car. The only reason I'm not giving a five star is because I definitely felt some of the financial details were left unexplained or unshared. Otherwise, these guys are are great, and I do recommend them- especially if, like me, you aren't in a great financial situation and need a car fast.
I was looking to upgrade my current vehicle with a newer model of the Ford Escape. I found the vehicle I was interested in on Fairfield's website.....came in, test drove it and took it home the same day.
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