I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
I am very happy to deal with Koons of Tysons Corner GMC Buick Chevrolet and specifically with Mr. Macks who did a great job and provid everything on time and completed a special deal and now I’m enjoying my new car very much .. Thank Macks for everything you did ... I would definitely recommend this delarship to everyone.
Got an appointment within a reasonable time. Upon arrival, my Enclave was taken immediately and the problem was diagnosed within 45 minutes. The rear evaporator was leaking and required replacement. It was replaced under warranty with no charge to me. The service manager also noticed that the car was due for inspection soon and and was inspected at my direction. No hassle, great service!
Loved my sales rep. Most pressure you big time to buy. She did not. She answered all my questions, but did not make me feel like I had to buy the car or else as every other dealer I visited did. For that was the main reason I purchased my car there, and I would go back in a heartbeat to get another car in the future.
I was emailing sait for a few weeks. As soon as we arrived at the dealership he made us feel welcome , he is a Super friendly. Paper work was super quick. Walked out there with a new car quicker then what it took me to walk into place.
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