I like the fact that Mid-Illini stocks quality cars that are in demand. They allowed me to take my prospective car to a local mechanic to have it looked over. I appreciate the honest upfront discussion on price and the care that they had for me as a customer and balance that with their needs to make money on the vehicle.
The overall experience exceeded all expectations. From the scheduling, estimated quote, throughness, and completion of job. I would have no problem making a recommendation to others. People were great to work with, very knowledgeable, and very helpful.
Joe Andres is a top notch salesman. I contacted him and told him the make/model van we wanted to see and that we would not have much time as we were traveling to visit family the day before Thanksgiving.
Joe had five mini vans pulled up the the front of the building with the exact options and miles we requested ready to go. He had our car appraised while we test drove the vans and presented us simple numbers all within 45 minutes of arriving. I have bought many new and used cars and his professionalism and timeliness was greatly appreciated. We came back a couple days later and bought a used 2018 van and Joe had all the paperwork ready to go which allowed us to be in and out of the dealership within an hour. I highly suggest working with Joe for your next vehicle purchase !
We could not be happier with our purchase and the service at Chignoli. We worked with Gregg and he was great. He answered our questions whether we contacted him via phone, email or in person. Great local service, which is how we try to shop...Locally! We will continue to buy from Chignoli, this is our third purchase with them.
My husband and I worked with TJ when we bought my car and we knew we wanted to go back to him! He is personable, caring, and always willing to go above and beyond for us. He even came in on HIS day off to help us buy our newest car! We appreciate him and all the employees at Patty Peck! We plan on being with them for a long time!!
Over the past 50 years I have bought over fifty cars and most of them from the Gargus Dealerships ( Courtesy GMC/Buick today). Wayne passed a few years back and turned the reins over to his grandson Josh. The Gargus desire to treat every customer like family continues today. They are the very finest dealership that I have ever experienced and their sales and service departments can’t be matched by anyone. I drive over two hours just to trade with them but the experience is well worth it! Dealing with the Gargus family may just change your mind about buying a car or getting one serviced. Also, if you are a Yukon Denali enthusiast like me the new 10 speed transmission is the best GM has ever developed. I just traded my 2016 for the new 2019 and not enough can be said about how seamless and smooth the new 10 speed is. WOW...what an improvement. Hope this review helps you and sorry for being so verbose. However, everything I have said is true.
Friendly service providers were ready for my vehicle, started on it right away and kept me informed on their progress. They even found the air filter was very dirty and checked with me prior to replacing it.
Ed Daniels searched diligently and patiently to find an SUV for my wife and was pleasant throughout the process. Ed is straightforward, but remains respectful. No fast talking from Ed, which we appreciate.
Service after the sale has exceeded the purchase experience. We purchased over 18 months ago and have had time for Ed, Dana in the service department, and others to display their willingness to work with us and to display true customer service. We will return to Daniels Chevrolet for future purchases and recommend them to our family and friends.
Eric - was willing to work around my schedule, and was able to assist me in getting the price for my vehicle to what I was able to afford by working around several options. He even had a few matchbox cars to keep my kids a bit occupied. As well, asssited with my outgoing phone calls for change of services with insurnace/OnStar service due to my deafness.
I bought a Buick LaCrosse From this dealer about 7 years ago and had it serviced there during that time period. I always found the service staff to be thoroughly professional and, most importantly, communicative. The waiting area is pleasant and I was able to get a ride to work when necessary. While having that Buick serviced, I needed a loaner car and they loaned me a new Envision. I really liked the car and the sales staff gave me a GREAT deal on a lease. This was confirmed by a relative who is in the car leasing business. I continue to have the car serviced at this dealer and I am happy to recommend others there.
I searched the internet for a very specific car. MJ Automotive did a terrific job trying to earn my business. They were easy to communicate with and had great follow up. I wish I could have bought fro them, but I found a better match to my desires than they had available.
Great people, my truck is well taken care of. Have gotten many years of dependable service by having Harris Ford do most of my maintenance. They don't oversell you on things you don't need.
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