Went through the entire process, they not only walked me through each step and made sure I’m ew what was going on, they made it easy for me
To follow and verify what they were doing. They made sure I got a car I wanted at a price that was beyond fair for me.
I was looking for a new truck and requested information on vehicles I reviewed on the internet, from several dealerships. McKinney GMC responded right away and ultimately made a sale to me that same day. Three days later the other dealerships responded, but were already too late. I was very comfortable working with Caleb, my salesman and Brian in the finance department. I am very pleased with my purchase and my choice in dealership.
Came here because of the reviews and they did not disappoint. No pressure environment, great customer service over all an outstanding experience. Dora was our sales rep. She saw what we were looking for and helped us throughout the way. We love our new vehicle!
As an experienced car buyer, I recognized every sales tactic that Daniel employed to get me to the bottom line. He didn't push too hard and figured out quickly how far to push. Making a deal and sticking to it, even though we ultimately went with outside financing, was very important to us.
Benjamin Rollins was our sales advisor and the whole experience couldn't have gone more smoothly. Within minutes he had honed in our idea of what we were looking for. His approach was professional yet easy going without any pressure. Regardless of whether we bought a car at this dealership, he wanted us to have a pleasant experience. I have already told several people I know how enjoyable our experience was.
I went into the dealership just to see if I wanted to get a new truck. About an hour later I was driving away in my new GMC Sierra. That was the best buying experience I have ever had at a dealership. Ozzie the GM was awesome and you could tell he appreciated me for coming in. Seth was my salesman and he was just as awesome. I have bought many (too many) vehicles in my day and Freeman was by far the best. Bill in finance was great also. No pressure to buy this, add on that, or anything. Just great folks selling great trucks. I HIGHLY recommend Freeman GMC in Grapevine!
We loved working with everyone in this facility, but most of all our salesman Paul Lopez. He deserves all 5 stars. He's a rock star. If you are in the market for a used vehicle he will take care of you through the whole process. We will definitely use his service again.
My experience with Freeman Buick GMC was a breeze. I was helped the moment I walked in. I was in and out in less than 2 hours which is the shortest amount of time that I’ve ever spent at a dealership. From the sales department to the finance department the employees were friendly and extremely helpful.
From beginning to end I had a favorable experience buying a used car. I was met at the door by Les who found the car and took me for a test drive - really enjoyed his casual manner telling about the family-owned dealership. We agree on a price and I met Manny who took me through the financial paperwork. My 13 year old granddaughter had come for the test drive and was a captive audience. Manny interacted with her as much as he did with me. She enjoyed the entire process as did I.
Les and Manny were positive, helpful and were straight up with me. I am grateful for the car and the memories of how I acquired it!
I did my homework found the car I was interested in purchasing and make the purchase! They made it so easy from the friendly salesman to the test drive to the application to financing!! Mike was great friendly and so helpful! Tex is a great guy and he's part of the community. Loved this experience!! Will go back when ready for the next car.
Professionalism of all the staff members that we encountered starting from the drive-up to our Sales Representative. The work was completed on time, the appointment was accurate and the allotted time for the service was precise. We were extremely satisfied with the service rendered.
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