Found a few cars I was interested in online. Called and was told how online works, but I was visiting Houston area the following week, so I decided I wanted to just go to the dealership. I was very impressed how easy this process was. After test driving four cars decided on the Maxima (my third Maxima). Was told it was not ready to roll and it would take a few days for it to be ready. I told the salesman that we were leaving Houston in three days and I needed to take the car with me. Thank you Sergio for making sure my car would be ready and texting me with updates, as I asked about the deadline promised.
Not sure if it???s typical of the GMC experience, but every time we???ve dealt with Mark Minnis, we feel and fully realize that we are dealing with a professional. This is our second purchase through Mark and he has yet to disappoint in any area. Thank your GMC and thank you Mark!
One of my best experiences for a vehicle purchase.
by THC1 from DealerRater.com
December 3, 2018
I drove four hours to pick up our new truck so I was very concerned that it was represented correctly. After arriving I was very happy with the vehicle and everything was as promised. These guys clearly care about their customers. I would like the owner to know that he needs additional finance people. I brought a certified check and all paperwork was completed prior to arrival but it still took over two hours to finalize. My finance guy was great so that is not the issue, he was just overbooked.
I had a very good experience with Dave Edmunds as my salesman.No high pressure sales ,worked with me on price and even help take it to my house.He is a good example for all the other sales representatives to follow,you are lucky to have him as your sales manager
From the start your salesman Shane Harnden was on his A game and always looked out for our best interest. We are 2 hours away and when I called about the truck he said he would be glad to send me a video and pics which he did. Shane???s communication was exceptional and he was always two steps ahead of the questions I was about to ask. We showed up tonight and the truck was show room ready and we were treated with first class service. Thank you Shane and Team West Point Buick GMC
The experience purchasing our new vehicle was amazing from beginning to end. Our salesman Cyrus gave us so much information on how the vehicle operates. Very kind, humble, and extremely helpful. I highly recommend to come in and speak to Mr. Pope.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
This dealership is amazing! My husband and I have bought 3 cars from here and have not been disappointed. That’s why I remain buying from here! I bought my very first car from here with little credit history and Jonny made sure I got approved and payment I could afford. He works with you very well and has gone out of his way every single time to make sure I leave that place happy every time I go and does it with great energy! My recent time going was 2 weeks ago and I told him what Jeep I wanted and what payment amount I wanted to stay at and he worked his magic and I walked out being an owner of a 2018 Jeep Grand Cherokee and a payment I could afford. I definitely recommend this dealership and to go to Jonny, you will not be disappointed.
I was welcomed with a sincere friendly smile by Dillon. He was genuinely friendly and helpful. He explained the service provided and suggested additional service needed. He also gave me a timeframe in which the service would be completed. I inquired about complimentary beverages. He explained that coffee was available and he could have a fresh pot made if asked. He thanked me for my time and invited me back again. I was very pleased with the service experience and Dillon was Awesome 👏🏾 ??
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