First estimate to have new tires installed was 12pm, then 1:45pm, then 4pm. It was too late by then so I had to pick the car up the next day. I wasted a day waiting for my car. They did give me a loaner though so that was good
Meryle Porter is what the name of this dealership should be. Just excellent service all the time. He asked like this is his business and is going to be done right. I always take my Cadillac to Marvin brown for any repair or any type of service. I feel good leaving my car in the hands of Merle
Everyone at Marvin K. Brown are very friendly and professional. Keven is my service rep and he's always so helpful, keeps me updated on the status, and provides me with my options. The facility is very clean and the waiting area is nice and comfortable with tvs and vending machines. I love that there's a small deli so you can order food while you wait, it's very convenient. The shuttle pick-up is also a very convenient thing to offer and it comes in very handy.
Ron, my service advisor is terrific. Goes above and beyond what is necessary and is always there to help with all my needs
I will continue to visit the dealership because of you for all my car needs
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