Honesty, Integrity & Pride practiced here by David
by Russ from The Colony, Texas
October 4, 2018
I specked out the 2019 GMC truck I wanted. I am 69 years old so figure this will be the last new truck I ever buy & xxxx it, it's going to be what I want. Started calling around DFW dealers & all those greedy xxxxxxxx wanted $500 over sticker just to start. Now I realize they were blowing smoke up my xxx, so I started looking elsewhere. I remembered a guy I knew that used to sell motorcycles & now sells GMC, (David Bryson) ,found him on Facebook & made contact. He told me he would deal so I made the trip to Sherman to see him. David Bryson @ Parkway GMC was as good or better than his word. He didn't try to up-sell me or find an almost as you wanted truck. He went out on their dealer internet & found exactly what I wanted in another state. We made a deal, signed the paperwork & I was given a "new" loaner until my truck could be delivered to my home. Before I could leave the Parkway dealership, David came out with a sick look & informed me the other dealer had sold my truck even though they had a hold on it. David got back on their internet & found another truck that met my spec's. We re-did the paperwork & David got me another $500 discount for the problems. Two days later David delivered my truck to my driveway & spent a couple of hours one on one showing me how all the new fangled tech stuff worked. While making this purchase I found something sadly missing in today's society, Honesty, Integrity & a true desire to Serve your customer. David Bryson, I commend you on taking care of your customer & not just pandering to the almighty dollar.
I went in to buy a Terrain I saw online. I was there almost an hour and a half and the sales person primarily just collected my information and I really didn't see him again until he came back with the information that was beyond where I said I wanted to be. He simply laid the paper on the desk and I left. That was fine, but why waste over an hour of my time. I ended up buying a much nicer model from the Paris dealership. They worked every angle to get me the best price and where I needed to be with my financing. They actually acted as if they appreciated my business. Plus... I was driving away in my new red 2018 Terrain in about the same amount of time.
Everyone who works at this family owned dealership was friendly and nice. From the first phone call we made we got David Bryson and we were blown out of the water. He was helpful, trustworthy, reassuring and everything was exactly as he said it would be. He went above and beyond for us. We did a lot of research on the Yukon’s and Parkway has the best deals out there!!
I found this dealership from a radio spot on Kluv Radio, and Rebecca Black's recommendation. I would not normally have driven to Sherman to buy a car, but so glad I did. Justin was great, the entire process was smooth, hassle free. I got the payments I wanted and the price I needed on the trade in. It's worth the drive from mainstream Dallas to deal with these folks...All around great service.
Brought my 2012 Sierra in for 100K service. As always Andrew Matthews was right on top of everything. He made a number of recommendations to help maintain my ride. The service tech Mr Eck also did a great job in taking care of everything. I have never had anything but a 5 star service experience here. It is really nice when Andrew knows your name when he greets you. All these guys are professional in every area taking the time to explain every step needed.
Robert Kersh and his staff are an amazing group of people! From beginning to end we felt comfortable and appreciated. Our salesperson, Kevin Hayes was such a pleasure to deal with and made the buying experience simple. He spent time going over every detail, answered every question that we had, and made us feel at home. We purchased a 2018 Sierra and will be purchasing here from now on. Every staff member here was courteous and professional. This is the place to buy. It's worth the drive and you won't be disappointed.
Great job to Richard for helping us have a hassle free experience. We were referred to Richard and Parkway by a friend who bought a vehicle from Parkway in 2017. She had a great experience and so did we!
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