Everything was hasslefree i???m not sure if my brakes were actually checked because I never saw them take my tires off and I still have a little movement in my steering wheel when I apply the brakes but I was told there at 50% perhaps you can check the brakes without taking the tires off because typically if you remove the tires they ask you to come back and get them re-torque with an 100 miles just checking
Service Dept personnel are friendly and very knowledgeable, answered all our stupid questions without making us feel
Like idiots. Would definitely use this dealership again. We were in and out in no time.
We bought a vehicle and wanted to add an accessory to it. It was getting later in the day and the service department was very busy. However, they fit us in and the truck was ready when we were done signing papers!!
We had a great experience with Bruce, as we always do, picking out a vehicle that suites our needs. He went out of his way getting us the color we were looking for, even when at a dealership up in Jacksonville. Definitely would shop & deal with this dealership & Bruce again. Thank You.
I had a delightful time choosing my new Nissan Rogue 2018. If it hadn’t been for Arianny and all the knowledge and professionalism that she showed me, I would had left to shop somewhere else. She is a great asset to NIssan Crystal River. She possess great customer relations skills!
She is definitely a keeper!
The staff at Rick Matthews GMC was very courteous and took the time to understand my needs and find me a vehicle that fit what I was looking for. They went above and beyond my expectations. I love my new Canyon. This is the first truck I have owned and I couldn't be happier with my decision.
What an amazing car experience. I bought a truck from them and the experience was great. When I take my truck in for service I am treated like family and that is great. I will buy from Rick Matthews again.
I wrot a review about replacing my oil pressure sensor on my camaro, after diving a lot closer I stand corrected! The sensor is not on the lower left side of the lfx mtr. It is behind the intake manifold. In light of this discovery, I withdraw my neg. review on crystal chevrolet, sry. If I mislead you in my ignorance!!!
Love my canyon,and service at Rick Matthews is by far the best I have ever experienced
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