The team at Stoops Buick GMC have made my experience and a friend very happy with our purchased. Great to have faith in the people you deal with and recommend any friend and see the same experience for them.
Had a great experience with Coughlin in Chillicothe. Harley our sales girl did an excellent job to get us the best deal. Her manager, Jason worked hard also to get us the best trade in amount. Mike the Finance manager made sure he got us the best coverage we needed for our new purchase. We highly recommend this dealership and we will be back in the future. Thank you. Coughlin Chevrolet in Chillicothe!!! You all are the BEST!!
Great service with a smile, professionalism, courtesy and dedication to ensuring the customer is fully satisfied. Lastly, you began this survey would be three questions. You lied which is uncharacteristic of GM. Because of this I will probably not participate in future surveys.
Very professional while describing my kia soul. This company is a work of art. Makes customers feel right at home. All details discussed with customer. Never a doubt in my mind that this is my car. Thamk you david and joe
I had a flat in my Dodge Ram 1500 on the way to Missouri from NH. On a Saturday I tried a couple of places to either get it repaired or replaced, they were either closed, there would be a 3 hour wait(WalMart), or they didn???t have the tire in stock, (WalMart again). I decided to check local dealerships and found Woodys, so glad I did. Derby I and his staff were wonderful, forgoing above and beyond. Deryck even went to another location to make sure my new tire had white letttering. I am a Police Chief with 37 employees, and customer service is one of my greatest demands. I have a saying, ???hire for attitude, train for success???. I certainly saw that with Deryck and his crew. Thanks Deryck!!!
This is our third Subaru, purchased through Harry. I think that says a great deal about this person. If we didn't feel like we were being treated fairly, we would have never purchased the first one. We love the car, but that is only half the story. The dealership is like a family member to us. The people in the sales, service and parts departments are first class. I am always treated as if I am their most important task for the day, and they do everything in their power to accommodate me and my request. They are good at providing advice, but not before they listen and understand what it actually is that I am requesting. As I tell everyone, they treat me like family.
I love my new Subaru and without any hesitation I will tell you that Kerbeck is the right place to get yours!
I have always had negative feelings toward the whole car buying process but the Kerbeck team made me change my mind. They made it easy and actually a lot of fun!
I went there on a Saturday afternoon to check on prices and 3 hours later, I left with a brand new Subaru - exactly what I wanted and the deal was to good to refuse!!!
I can’t rave enough of the professionalism of the whole Kerbeck team! Excellent customer service, and great selection!
Special thanks to Phil Bruno and Michael Kane! You guys are amazing!
One of the Best Dealerships I???ve purchased a vehicle from!
by Walker87 from DealerRater.com
December 2, 2018
Extremely Friendly and knowledgeable staff that made my purchase easy and informative. If you???re looking for a Chevrolet and want a great deal, give Gene a call! My wife and I drove in from Louisiana and it was worth every mile!
Ben Pugliesi did a terrific job handling my 2017 Sierra truck purchase. I was an out of state buyer and Ben handled every aspect of the transaction. He worked very well with my lender who had pre-approved me. When I arrived at the dealership my truck was parked out front, fully serviced, gas tank full, and clean as a whistle. Ben showed me many of the features that would make my 400 mile drive home comfortable. After a 30 minute inspection and test drive we completed the paperwork without any surprises and I left very happy.
I lost my '95 purple Corvette to hurricane Irma. After moving to Lee County I saw this beautiful '95 Candy Apple red '95 Corvette on their website with low mileage and Ray Matthews explained the history of this car and got me the Car-Fax on it. I made an offer and the manager countered with a great deal. Everyone there was so friendly and when I got home I got a call asking me how my experience there was. As a double Purple Heart veteran, I miss my purple Vette but I love this red Corvette. I hope to go back there one day and but one of those Buick SUV's. Ray also got me in and out and on my way pretty quickly. Larry also helped get me on my way
Best service ever, I will never go anywhere else. Bad experiences at other Nissan location but not here. I will definitely be back for my next service again.
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