Got a postcard from GMC saying that my truck needed to be brought in for a recall and that the service *re-programming the ECM* would take anywhere from 20 to 40 minutes. I made the appointment and it took nearly 1 1/2 hours to get my truck done and pressing to get back to work. I could see the service men and customer service weren't motivated nor eager to please their customers from the moment I walked in. I was rather disappointed when I got that treatment.
I'm a picky car buyer and research everything. I made several trips to the dealership over the course of the past six months. I ended working with Dakota D, and he was just great. Friendly, knowledgeable, helpful, and not pushy at all. He helped me to get a good deal, and I absolutely love my new TourX. I very highly recommend this dealer and Dakota, my salesman.
Fantastic experience buying a new Terrain at SLV GMC. The sales reps, Lucas and Jason, were courteous, knowledgeable, and seemed to really care about us making the right decision on a new car. The managers, Rob and Mike, were friendly and non-aggressive; all other dealerships we visited, unfortunately, did not meet this standard set by SLV GMC. Ultimately, we got a fair value on our trade-in and a great price on a new car. Cannot overstate how great this place is.
by Oncor,Inc Dba Udk Solutions,Inc from Draper, UT
February 6, 2018
Quick and excellent service. Everything taken care of in one trip.
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