Just driving threw the Lot and they came out to me, thought I liked a Cadillac but ended up in a Buick. Great Trade value, loved the popcorn and the guy had a nickname of Givem away Randy, what an Awesome guy to deal with
I always enjoy working with Bergstrom.
On this recent visit the rep pointed out to me
that I had a new issue.
He said that it would be no charge to correct.
I was elated and grateful.
God is truly great. Why? Because I could not afford any additional fees.
Why, because we are saving to buy our first home.
Service people ALWAYS great me at my car as I drive in for service. The workers always appear happy and glad to see me. They verify what my service needs are. They speak to me politely and provide eye contact. They walk with me to their desk and we fill out paper work. They make the experience hassle free. I actually look forward to service with Bergstrom. It's fun to visit with other people in the waiting room over coffee and cookies.
Outstanding personnel at the Green Bay Buick/Cadi/GMC Dealership! From the Sales organization (Randy/Ryan) to the Finance Side (Brad) the used car appraiser, to the General Manager, to the folks in the back Maint/Parts that always make you feel welcome. They are all top shelf people from my perspective! Very attentive to one's needs, very patient and always willing to help. Bergstrom Top Mgt should study what is done in this Dealership, and use what they find to improve any Bergstrom house dealership that needs assistance, and examples of how it should be done right, assuming this self improvement process is not already in place.
Very pleased with the sales staff. Have no reservations about going back. Car prices seemed very competitive. There was a sales drive ending the day that we visited the dealership. We weren’t ready to make the commitment.
I have bought all of my vehicles from Bergstroms. I would not go anywhere else. The service after the sale is off the charts. You are made to feel a part of the Bergstrom family overtime you visit, for whatever the reason. There is no other dealership that I know of that takes care of their customers the way that the Bergstrom Crew does.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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