Fast from start to finish. Everyone was friendly. No pressure to purchase. I will go back for my next GMC. This was my first GMC product and so far I have enjoyed it. It has a nicer interior and styling then my 2 previous trucks. Tundra and Ram.
The staff of GMC Thorson have always exhibited the highest level of customer service. This started with Cody and Mark from the sales department, whom walked me through the entire purchasing process, to the finance department.
Cody and Mark welcomed my family with a smile and even stayed after hours to help us with an excellent purchase. I would recommend Thorson GMC to anyone.
We found out from Anna in the Service Department who we needed to speak with. She recommended Gavin and we set up the appointment for Saturday morning at 9:00 am. When we arrived, Gavin introduced himself and apologized for over-extending himself with other customers who had arrived for their appointment at the same time. Gavin went on to introduce us to Tony, the Sales Manager, who brought in Cody. Needless to say, Cody was EXCELLENT. Throughout our test drives and leasing process, Cody stayed right with us. Tony worked the numbers to bring us the best deal possible and even though we didn't get the deal we had hoped for, Tony worked out an amazing deal nonetheless. When we met with Gabriel in Finance, he walked us through the signing process seamlessly. All in all, WOW! what a great team at Thorson. I will not only recommend others to go to Thorson, but I'll go there again for my next GMC!
I have research ever GMC dealer in town and received quotes. Search no further as Thorson is the best in every way. All of the sales staff is very customer service oriented and friendly. You do not feel as if you are in the dreaded Car Salesman office. It is a family run and operated establishment. You will not be sorry if you make the trip to see them.
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