Friendly staff. Great prices fun experience. Have bought several vehicles from this dealership over the years and have never been disappointed. If they were able to sell every type of GM vehicle I would never shop anywhere else.
Best car buying experience, bar none. By far the most professional, courteous and knowledgeable dealer. Great selection, great people, hard to ask for more, yet, McCarthy’s Auto World went above and beyond all and any expectations.
When I first met Anthony it took us two minutes of talking to know he was the gentleman I was going to work with! He was very professional and knows how to build business relationships. I hope everyone around him is paying attention to what he is doing. It is NOT very often that you are able to work with someone of his callaber. If you are serious about purchasing a vehicle call Anthony Cotton and you are going to be blessed like we were. Thanks Anthony again for being you and “real” from the start. Just know you are setting yourself apart in the industry without question!
Was told they would mail us our garage door openers the next day and never received them. Told us they can’t find them. One was for our home and our other is for our home we rent out that was supposed to go to the tenant. Replacing them cost us $85 and no leave of mind knowing someone could have our openers somewhere and could get into our home. No apology nothing.
Antony cotton was very helpful on this transaction he was there from start to the finish the one part that does bother me is that I did get the shuffle on my first two salesman which to me I felt was not right what sold me on this dealership was the service dept rocks the manager there went overboard to help me on my wife’s vehiclet the service department to p ram
Anthony was very helpful. He helped stay within our budget was very friendly and out going. I'm very impressed with his service. I also own a Gmc Yukon and the Service department has been very accommodating.
I was just 'looking' to replace my 2007 Suburban LTZ with 285,000 miles (I had just gotten her broken in) and stopped by this dealer to see the newer (2015 and newer) Suburbans and Yukon XL's. I found a beautiful 2015 LTZ and before I knew it, I was signing the papers. The very next day I noticed what I felt was a significant issue with the paint and went back to the dealer ~At this point I was a rather unhappy customer to put it mildly. The General Manager took the time to work directly with me, let me vent my frustrations and anger, all the while maintaining the utmost professionalism.
After I exhausted all my anger, we sat down in his office and he very calmly assured me he would take care of my concerns to my satisfaction - and that he did. He also went beyond my expectations and provided a loaner while the work was being performed.
fast forward two months - I brought my vehicle in for some 'warranty' work and their Service Department experience was equally as terrific.
They had my vehicle for a couple days - called me at the end of each day with updates - never had that before - again - WOW
I have purchased many vehicles over the years, new and used, and this [dealership] has by far been my best experience.
I went to McCarthy GMC in Coon Rapids with no intention of purchasing a vechile. Then I met a young salesperson named Mr. Anthony Cotten who I consider a people person. I have dealt with various salespersons but Anthony listened with what I wanted, the customer. I also met additional people at McCarthy GMC that were nice . To make a
long story short, I purchased a used truck . As Anthony would say, living the dream.
Service started when scheduling the appointment. It carried through on routine maintenance, oil change, tire rotation, squeaky door and re-installing rubber pedal on parking brake! I was able to use Happy Holidays $15 off certificate, plus completed rebate offer on the oil used. Thanks for the great service n holiday $15 gift certificate!
Adam, Kristal and the team at Luther Brookdale went the extra mile to make sure my Yukon-Denali purchase was a great one. This is the second Denali I have purchased from this dealership and they continue to over deliver. Their service department is awesome! Contact them for a great vehicle buying experience!!
I cannot Thank the team enough at Luther Brookdale - Especially Adam and Nicole. They made purchasing a vehicle a smooth process. This is our 2nd vehicle we have purchased from Luther Brookdale and we will definitely be back. Everyone is so friendly and willing to help....Thanks Luther!!!
I have purchased 4-5 cars from Brookdale Luther Chevrolet and I am never disappointed. I always ask for Dave Warner (Sales) and Tiffany (finance) as they treat you like family. No hard sale what so ever like you typically get from other dealerships. Keep up the good work guys. I highly recommend checking them out!!
Purchased a new 2018 GMC Sierra and could not have been more happy with the experience at Luther. The entire team I worked with was great and helped ensure a smooth buying experience. Especially my experience with Adam Prekker in sales. He ensured I made an informed buying decision and worked to help me through the entire process. Biggest thing to me was Adam was not pushy at all just willing to help get all the information I needed to make a good buying decision. Thanks for the help in buying my new truck!
Orlando Post and Dave Hanson made this entire ordeal nothing short of amazing. I definitely recommend this place. Dave is so patient and hard working I'm pretty sure I called him 1,000 times and he got back to me extremely quick and worked tirelessly make things happen. Also, Orlando's dedication to the job and customer service can't be matched. He's extremely helpful and his willingness to go above and beyond to answer questions take my calls and help set up applecar. These guys are amazing.
This was my second car leased at this dealer (using the same salesman). I didn???t feel pressured to buy and my preferences in a car were followed. I left there feeling I would not hesitate to return to purchase my next vehicle.
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