I emailed them on a car to look at. They called to explain the car isn't available as major problems and going to auction. Then he offered other vehicles trying to help me find a used car I may be interested in. At the time, they didn't have a car; but so appreciated how they reached out to me.
We were at Neenah for a funeral - we live in Kansas. Our engine light came on during our trip to Neenah. Mark Bogan and his service team allowed us to be immediately serviced because of our situation. We were also provided with a rental car. Within a few hours of bringing our car in to Bergstom, we received atext message from Mark saying our car was fixed and ready for pickup. Mark handled our warranty issues and we were quickly back on our way. This was perhaps the most polite, quick and most efficient service that I have ever received - especially during a tramatic time for my family. Please give my heart-felt thanks to Mark and the service team.
Very pleased with the sales staff. Have no reservations about going back. Car prices seemed very competitive. There was a sales drive ending the day that we visited the dealership. We weren’t ready to make the commitment.
I was over my mileage on my last truck, they put me in a new truck for not much more!! they did not have to, and the team in Oshkosh went way above and beyond what is normal to help me Thanks
Thank you Paul Christman and Ron Tellock
Thank you. Excellent communication. Everyone was very considerate, courteous and helpful. Responses were researched and prompt. Time was taken to completely explain instructions and features. Paperwork was addressed efficiently. Purchased a quality vehicle at a fair price.
I have bought all of my vehicles from Bergstroms. I would not go anywhere else. The service after the sale is off the charts. You are made to feel a part of the Bergstrom family overtime you visit, for whatever the reason. There is no other dealership that I know of that takes care of their customers the way that the Bergstrom Crew does.
The best car buying experience I've had anywhere. No game playing that you usually get, very up front and competitive. Worth the drive if they have what you're looking for. Derek was great to work with.
Scott S. was a pleasure to deal with. We purchased 2 new trucks in the past month from him for our business, and he made sure things were simple and easy for us throughout the entire process. Will definitely be giving Scott a call next time we are looking for another vehicle!
We love Julia and she always treats us like royalty when we come in. She is a lot a fun to work with. I will never buy a car from anyone but Julia. Thanks girl, your the best!!!!
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