We called Fil & he went above n beyond on helping us with all our questions & was so accommodating. He made our purchase a very pleasurable experience. We will highly recommend Fil to other friends n family members looking to buy a vehicle. Sincerely Teresa Lasco
Hassle free doesn't even begin to describe my experience...
by Tstouffer from DealerRater.com
November 21, 2018
This is the 2nd time I've come to Lou Bachrodt after accidents that totalled the cars I was driving. The first time was so easy and such a relief, it seemed like a no-brainer to go back under similar circumstances. I was instantly reminded why I loved them so much the last time. The salesman, Prosper, greeted me, offered me a seat and something to drink. He asked what I was looking for, took some information, and within 30 minutes we were doing a test drive. The whole process took less than a few hours. Even in the waiting, I heard service people and other sales people genuinely working to provide excellent customer service. 5 star establishment, 5 star employees.
I was hesitant at first, because I was not greeted in the parking lot. So I went inside and talked with a older gentleman, he was not pushy and seemed very nice. He was somewhat informative, he let me take the car for a test drive with no DL. I would of liked to get the price down a little more, but they di amount for it! South Beloit
The first time I arrived I was treated like a customer already I was welcomed my the car salesman Carl with a warm smile and positive attitude he allowed me to test drive the car of my choice with any hassle of asking me my credit score or any personal information that will either qualify me for the car or not qualify ..it didn't matter he gave me a choice to test drive and that was the best feeling ever being comfortable while shopping ...great people..great buy...great customer service and most of all great Car¿¿
Bocker always does a great job! The service dept is friendly and professional. Love that they vacuum the interior after an oil change. I've purchased several cars there, and have all service work done there. I trust them to do good work at a reasonable cost.
There's no dealer I would take my Terrain for service other than Harvard Chevy. They are simply the best overall service and dealer I've ever found.
Thank you for excellent service and professionalism.
I had an issue with a piece of metal puncturing the tire and causing a flat. Due to the size of the puncture, I knew that it would not be able to be patched. I called and inquired about a replacement tire with April who confirmed that they had a replacement in stock. I stopped in that night at 6 pm to have the tire replaced and was out the door in about 45 minutes. Exceptional service from all involved. Much Appreciated!
we have been very pleased with our choice of Harvard GM , from the sales experience to the service group and follow up. I can say I have never had a group of people give us the first class treatment from a car dealership like Harvard GM , I expect to make my next purchase from them.
Awesome truck! It???s been years since we???ve bought a new vehicle and we are trying to figure out all the new technologies. Brandon was A+ in guiding us through the purchase. No pressure and very knowledgeable of all the features.
Dekalb Sycamore Chevrolet Buick GMC. My wife and I have purchased multiple vehicles from the dealership and always use them for service on our vehicles. Our experiences have been great from sale to service, and dealing with the staff, management and the owner is a pleasure. They are the absolute best, hands down!!!
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.