Excellent buying process for me. Salesman explained all important and most used features to my wife (the driver) He also helped with submitting a rebate to CT. Purchasing process was so straight forward that buying a pair of pants seems more difficult
From the moment I walked into the showroom I felt comfortable. Morgan was extremely knowledgeable about the vehicle I was looking at and made the whole process super easy. His team was fluid and efficient. He called me at 11:00am to tell me about a Chevy Cruze that was available. He asked if I could be there by 1:00pm and I was home in my driveway at 2:55pm with my new car. Perfect experience.
My salesman was pape and his apprentice Austin. They got me into my dream truck. The gmc 1500 sierra denali with the denali ultimate package. Pape made the process so easy and simple and gave me nice trade in on my 7 year old tacoma. I plan. On having this denali for years to come but when I want to trade in for another I will definitely be back. Every time I get out of my truck I get compliments on her. Thank you pape
A true no-haggle dealership that offered a fair deal on my trade and an excellent deal on my purchase. They even re-balanced the tires on the truck I test drove while I waited.
I drove over an hour to buy my truck from Ingersoll Auto and would do it again in a heartbeat.
This was my first car buying experience, and I could not be happier with how it went and turned out. David Bruckenthal handled my purchase, as well as my fathers. I picked up a 2017 Silverado, my father got the 50th Anniversary Camaro.
Being my first car purchase, I had a lot of questions pop up, and David was more than responsive to all of them. He gave me his cell phone number and we even spoke many times on his days off.
I would like to extend my sincerest thanks to Dave, who took an extraordinary amount of time to find me my dream car, as well as my fathers. I will tell everyone to go to David and Ingersoll, and I will most certainly be coming back for all of my future purchases.
I have to give the BIGGEST THANK YOU To Larry, Drew and the F&I manager for putting me in a brand new GMC Terrain. My current car broke down and no other dealer could find me the vehicle I wanted or give me a price that would fit my budget. As a single mother of three and a limited amount to spend I was so desperate to find a vehicle quickly. I couldn't imagine having no car for another day. They went out of there way to pick up my disabled car, at no cost to me, from lower Westchester so i could at least use it towards another vehicle. They put me in a beautiful state-of-art black on black brand new terrain that I drove off in today. Wow, all within hours I was driving for only $139 a month after they gave me a good amount for my car. I never would have thought I would be driving a car as nice as this for so little down and such a small monthly payment. When most people say they don't have good experiences buying a new car I have to say I had the best experience EVER leasing a vehicle from Vail Buick GMC. Thank you, Thank you, Thank you. Most sincerely Mary Ann Puoti.
I couldn't be more happy with my experience at the dealership. I wish to extend my extreme thanks and gratitude to my salesperson, David Bruckenthal, who took an extraordinary amount of time with me and ultimately not only selling me my dream car but my son bought his first new vehicle at the same time. I will tell everyone to go to David and Ingersoll. Thank you again for a wonderful Christmas Eve.
I bought a Buick LaCrosse From this dealer about 7 years ago and had it serviced there during that time period. I always found the service staff to be thoroughly professional and, most importantly, communicative. The waiting area is pleasant and I was able to get a ride to work when necessary. While having that Buick serviced, I needed a loaner car and they loaned me a new Envision. I really liked the car and the sales staff gave me a GREAT deal on a lease. This was confirmed by a relative who is in the car leasing business. I continue to have the car serviced at this dealer and I am happy to recommend others there.
Went to buy a pre owned. The salesman had no clue what his inventory was lol. Your selling 25k+ cars. Wear a suit. And don't know inventory.
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