Good experience overall and would recommend them to others for an used car purchase. Very friendly staff and knowledgeable on the financing requirements and documentation.
Best Car I have ever owned
by Grobby from Washington DC
July 11, 2018
I am 49 and have owned many cars. This is my first Buick. I have the Buick premium 2 which means I have every available option except for AWD. In short, this Buick is an extraordinary automotomible and offers the best of what GM has to give at the moment.
My Buick is outfitted with Magnetic Ride suspension something that GM only uses in its high end models. Not all 2015 Buicks have this suspension as 20 inch tires and I believe the Premium 2 package is needed. I would not have purchased this car with the Magnetic ride. The Magnetic ride suspension rivals the best suspensions of Mercedes and Audi. This particular suspension uses heated coils to create a phenomenal ride that constantly monitors the road for imperfections and bad pavement issues.
In addition to the exceptional ride, the car is very quiet, quieter even than the Cadillac XTS, the car that shares the same platform as the Buick Lacrosse. My Lacrosse has the upgrade 11 speaker Bose sound system, upgraded leather and a panoramic roof. It also have navigation( the screen is plush but very slow to respond)
I know that the Lacrosse does not sell well in the States but does sell very well in China. Have no idea what Buick spent to develop this car, but I know it must have been a great deal. It’s to bad that so few people have purchased this car as they are missing out on what is one the best automobiles on the road today.
This was a nice place to buy a used car. They let me test drive the car on my own. They provided all of the information I asked for. They were reasonable when it came to negotiating the final price. My biggest critique is that when it came to doing the paperwork, they pushed pretty hard to sell several types of additional coverage. Be strong and direct with your position and they pretty quickly reduced the prices of the coverages. Overall this was generally a good experience. Also Licking County has a relatively low sale tax especially if you’re coming from Columbus. The drive is definitely worth the effort.
by Heather from Dekalb, IL
June 19, 2018
For the money, you get a lot. Its a stylish, good looking vehicle. Safe and dependable. The size and airbags provide a level of added security you cannot get with a smaller car.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
PRICEY - BUT BEAUTIFUL
by LadyLindaK from Manassas, Va
October 22, 2018
This car has met all my needs - and is definitely a luxury car. I got all the bells and whistles - and paid dearly for them. :-) It seems a little noisier than my last car (that I too loved - 2011 Azzera) - but still quite a car!!
It's been 30 years since buying from a dealer and having to finance an auto. I forgot how much fun it is... Bought a used 2015 Cruze diesel. I do like this car! After the first week ck engine light showed up. Pulled out the code reader and it was a emissions sensor that failed. Lucky for me it is covered by a special extended factory warranty. Dealer confirmed my findings and ordered replacement. Was given a loaner to drive until new part arrived the next day and was replaced.
by CWCole from Yuma, AZ
May 1, 2018
Classy & Sporty for a Mid Class American made Beauty. The extra tech installed is very nice & ease of use is excellent. I wish Buick would have kept this body style instead of changing to the generic look so many cars have. This body style had more sexy curves to it which is why I searched for it.
We took ad with us. They honored it and did not pressure us to buy other services - just explained the other services to us. In and out in less than 2 hours. They also gave us a great rate for 60 months. We would recommend.
It’s a nice car
by Saliyah from
April 16, 2018
It’s a nice car very stylish and affordable great features love the back up camera n all the color o love as well leather seats
Great experience from start to finish! During the test drive, I noticed a noise in one of the front wheels. My salesman (Mike Khurshid) noticed it too. He said he would have their service dept look at it the next day. He called back to say that the tires were mismatched, so they put 4 brand new tires on the car (no additional charge). When he drove it again, the noise was gone. I was just going to pick up the car, but he insisted I drive it again myself to make sure the noise was gone. This was a small sale for CarMax, but everyone there made me feel I was the most important customer they had that day. I left with my new car, and a handful of Mike's business cards to give to friends!
Buick style with hybrid mileage!
by Casey C. from Bainbridge, N Y
April 14, 2018
The Lacrosse is a beautiful and stylish car with plenty of room throughout. The four cylinder engine coupled with the electric motor allows it to get the morning league we all need these days. Best of both worlds.
They always claim that they top my fluids off but never do you never give me when she'll wiper fluid this is the second time
This car is everything I wanted!
by Kimberlyann444 from Muskegon, MI
March 28, 2018
This car is reliable and I love the luxuries that come with it. The interior design is very comfortable and has plenty of leg room for my husband. It has a classy exterior styling. It is quiet as a coffin on the inside and also has the best sound with the Bose system. Other nice options are the flex fuel, navigation system, keyless entry and the hands free phone.
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