I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
excellent handling and performance
by TonyA from Cambridge, MA
December 3, 2018
The car provides smooth acceleration and precise response. The interior is comfortable and provides sufficient leg room in the front and back even for tall passengers.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Fun to drive and very comfortable
November 21, 2018
This is a nice looking car inside and out. It’s a fun car to drive and very comfortable. The engine definitely has pick up and go.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
Not your father's Buick!
by Jeff from Anderson, IN
August 1, 2018
Great new style, lots of tech and 310 hp make it go real good. Surprising in almost every way, (in a good way) Definitely not disappointed.
It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Best car I have had
by Marquita from Leesville
November 8, 2018
This car met every need I had. I checked every block on my check list. It has been very reliable and comfortable. The HUD it very useful and displayed my turns from my GPS and my current speed. This car is great for traveling.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
by Explorer Rick from North Carolina
August 12, 2018
Beautiful car looks snide and out. A lot of room particularly for back sear passengers. Pretty good gas mileage for large car. For some reason seats seem a little too big and not quite as comfortable on longer ride. Car is also not as quiet as I would like on certain types of pavement. However, it is a lot of car for the money.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I have ALWAYS BEEN A BUICK BUYER. I'M STILL workin
by Ronron from Pocono Lake Pennsylvania
July 1, 2018
I can't stop thinking about it. I can't wait to get it. It is my dream car taking me back to my grandfather and his 1975 Buick LeSabre.
Vroom has excellent customer service and follow-through. My process had complications and Vroom worked with me to make it right. I will definitely purchase from Vroom again.
by Buick Lover from Orlando Fl
June 28, 2018
This car is a beauty. Has all the makings of a luxury car along with power for unmatched performance on the open road. The City and highway mpg can’t be beat also. I highly recommend this car for any age customer you won’t be disappointed.
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