Easiest car purchase I have ever had. Dave was great and took care of everything. Highly recommend them if you are looking for a new Cadillac.
The best vehicle I have owned
by Rick I from Vancouver
November 17, 2018
I owned a 2010 full load Buick LaCrosse and enjoyed it so much ,I purchased a 2018 Buick LaCrosse AWD with all the bells and whistles . This car is light years more advanced than my 2010 and the best vehicle I have owned.
Every visit is always a joy. everyone is very nice and helpful. It's the best customer service I have ever experienced. Would recommend Ettleson to everyone.
Nice test drive - seats & visibility for us not so
by Fath Family from Westminster, CO
September 14, 2018
Test driving cars as seniors looking for that perfect last comfort luxury type car - wife found seats a little uncomfortabe in our 2 hour test drive and tho seat went up well for her when she turned her head to look out window for entering highway it caused her head to hit top of window and above. dealership said she should have just used mirrors - that is not always the safest way as that only helps with one lane. Wife likes steering wheel that goes up - not just telescoping out and wheel didn't go up quite as high as she likes.
Had terrific service. My repair was impeccable. It was done in the time and cost estimated. And, I was shown more about Blue tooth and navigation system by the owner of the dealership.
Smooth and quiet ride. Great styling and options,
by |Dollar Bill from Burlington, Ontario, Canada
July 6, 2018
Very classy car with beautiful curb appeal. I love the colours of the interior and paint I ordered. Great gas mileage with E-Assist. This car meets my expectations and I hope to
own it for many years. I really enjoy having for the first time leather seats and Climate
Control in my car. I highly recommend my Lacrosse to everyone to buy.
First time buying online. Great communication throughout the whole process made me very comfortable with my purchase. I will recommend them to all my friends.
Great car, could not be happier
by powerprovider from Riverbank, CA
October 24, 2018
We purchased this car 3 weeks ago and could not be happier with it. We bought the Avenir trim level which is the "Denali" version from Buick. Wow what a car. Comfort is out of this world and the backseat will cradle you to sleep. But as soon as you push the accelerator, you won't be a sleep anymore. 310hp comes to life and away you go. It is amazing to be traveling down the highway at 80mph and see the tach at only 1700rpm. That's a 9 speed transmission at work. The interior is beautiful and when the guy in the parking lot sees it, stops and says now that is one fine looking car, I agree.
Walked in one day after previously looking at a new car in the lot for my wife. Within 10 minutes after talking to John Vanik and Tim Duda I received and excellent lease deal on a new Rouge Sport that I could live with.They gave me a rock bottom deal, much better than I had expected. A few days later I came back to lease the vehicle. They also gave me a great price on the paint protection package.
They were very courteous and helpful. I would recommend them and the dealership.
by PJ from Des Moines
August 26, 2018
Just purchased it few days ago and just love driving this car. Test drove ES 350 and Genesis and they are not even close in comfort to this vehicle. If you owned Cadillacs or Buicks in the past you will love this car.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
own a Buick 2011 Lucerne this car has been very go
by Jerry the Great One 1 from West Seneca NY
August 20, 2018
I like the looks,comfort of the 2018 LaCrosse also like the Buick Envision it is a smart medium size SUV both vehicles are under serious chance to start a purchase process. I could recommend these vehicles to my friends and family
It has a mind of its own. As you lift off the gas to coast to a stop, it decides to slow down more than expected (transmission?), in an inconsistent way and when you apply the breaks, it speeds up for a fraction of a second before decelerating and coming to a stop. Then the ending stops, which shakes the car, then 15 second later, as the battery voltage drops, the engine starts again, which shakes the car again. So it jerky and uncomfortable at low speeds.
Body styling, interior comfort, jam-packed features make this a good buy in a time at which SUVs are taking over the market. I was an Enclave owner and hope to go back to it someday but the Buick Lacrosse is a nice change of pace.
First, the automatic stop is a pain and can be dangerous if have to move quickly; does not need an eight speed transmission -- does little to save gas and gives a jerky ride as it tries to shift. Others: back seat warning cannot be shut off even though there is a setting for that; heat/air does not work as well as my 2005 Park Avenue!
By far the best dealer I have ever visited. I have purchased 8 vehicles from here and drive 25 plus miles to go there for every oil change because they are head and shoulders better than any of the local dealers I have visited in the past.
No Matter What Situation You In , Sam Darwish Going To Make Things Happen and You're Going To Drive Off The Lot With A Brand New Car or Nice Used One. It's ALWAYS A Pleasure Working With Him. He's Very Knowledgeable About His Job. Thanks A Million Once Again Sam!!!
From the moment I called Ray Jr. on the phone to inquire about a car I saw on Cars.com to the final process of purchasing the car I knew i was in excellent hands and everything he could do to make me happy and comfortable about purchasing the car I wanted would be done. I pointed out a couple of items i noticed on my test drive and Ray immediately wrote them down and said let me get those taken care of for you. He not only got them fixed but found a couple of other items i hadn't noticed and took care of those also. He was absolutely fair with the purchase price and always made me feel that he would do whatever he could to help me out. This is the kind of dealership we all want to purchase our cars from and Ray and his dealership deserve all the praise they constantly are getting. HIGHLY RECCOMMEND.
This visit was much better than the last ones. The service manager assured us that these surveys would be read as was not the case I believe for the last visits because we received no feed back on them
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