I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
I just purchased a 2018 Yukon from Courtsey Buick GMC. I had a great experience all the way from my sales agent, Bill Baxley, to Michelle, the finance manger. They were respective of my time and considerate of my questions. I would recommend them to anyone looking to purchase a Buick or GMC product.
Glen Harder is not only a great salesman, but he is a great person. He made us feel comfortable and confident that we were making the right choice in buying our Rav4. This is our second Rav4 my family has purchased in two years and we are very happy. We highly recommend Glen and Toyota of Louisville.
I had the misfortune of experiencing car problems while out of town for work. I took my Chrysler Town & Country van to this dealership after finding a Technical Service Bulletin online for the problem I was having (engine misfire). They were extremely busy when I got there, but the Service Advisor Specialist, Taylor Alford, seemed genuinely interested in my plight. I had to leave the vehicle overnight and get a rental car to get back to Cleveland. Taylor made sure my van was looked at the following day and got back to me promptly with what it would take to get running correctly again. I was fully expecting the worse based on what I read in the TSB, but Taylor gave me great news and the repair was relatively inexpensive. It's nice to know that there are still honest people out there! I'm very happy with the service I received at this dealership and would recommend them to all in the Louisville area!
I havent had the most enjoyable car buying experiences in the past. With that said, I purchased a 2019 Traverse High Country from salesman Ed Silver. My wife and I had a very pleasant experience, the price seemed fair and to our surprise, the offered an actual very fair price for our trade in. Ed was extremely patient with us and very knowledgeable and helpful. I dont think we will be in the market for a car anytime soon, but whenever we are, I would definitely consider going back to Bachman Chevrolet and see Ed for future needs. Thanks for a pleasant experience.
I am appreciative of the great service and patience of the men at Crown Automotive. William and Ryan were wonderful to work with. Buying a car can be stressful and their professionalism and attention was amazing.
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