Julie was great. She had to work very hard to find my red Forester with the equipment I wanted and didn't give up until she did. She answered all my questions and reassured me that I really has a car even though it wasn't physically there yet. She showed how to work and find everything I needed to know to drive it and let me know she was always available to answer any more that arose. It was and is a very good experience.
let me start of by saying thank you to Chase Seufzer! This young man is very knowledgeable and the epitome of excellence in customer service. Chase went above and beyond he asked all the right questions and explained any and everything we didn't understand or had questions on. I'm in awe of this young mans excellence and drive to be the best at what he does. Not only was he a delight but other staff members assisting Mike Terlikowski (Management) and Travis (Finance) both went above and beyond as well to make sure my mother and I were comfortable and happy. I love my new car and once again thank you Kunes Country Chevrolet Buick GMC of Elkhorn for the great customer service ! Keep up the good work... Thanks, Kalah Johnston
There's no dealer I would take my Terrain for service other than Harvard Chevy. They are simply the best overall service and dealer I've ever found.
Thank you for excellent service and professionalism.
Wade is fantastic to deal with. I would like car buying to be more like buying anything else--when I walk in, I want to know what something costs without negotiation. If you give me the price of a vehicle, I can make the decision to take it or keep looking--I don't want to be pushed into a decision and I don't want to have to haggle over the price. Wade will also tell you what you are actually paying for the car. Unlike many dealerships, you do not go in expecting a car to cost a set amount and then find out they did not add the tax, license, an any other incidental fees they could think of. My experience with other car dealers has always been fancy showrooms and hidden costs. Tenpin Motors doesn't give you a fancy showroom, the quality of his used cars are top notch, and they don't hide fees only to spring them on you while you are signing the papers.
Pleasant welcome and generally efficient presentation of plans for somewhat technical automotive work. Despite 3 or 4 different prices quoted for my replacement wheel cover - it was nice that the price kept getting lower.
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