After my car was totaled during a snow storm, I was undecided on how I was going to replace it. I searched for several days and was leaning toward a certain option, when I happened to find the exact make and model of car that I wrecked at Warwick Autopark, but one model year newer and with 30,000 fewer miles than my old car. They were quick to respond to my inquiry and very fair with their price so the same day I test drove it, I was able to sign the paperwork and put it in my garage. When we are ready to replace my wife's car, I know where we will start our search.
No pressure process, Ritchie responded to my inquiries very fast and professional. Good value on the car with fair trade in assessment and clear with answering my questions. Title transfer and financing process was as painless and fast as possible, would definitely shop here again.
I'm driving my 4th new Ford Escape purchased in the last 12 years, and all four Ford Escapes have been purchased through sales rep Dan Behmer. Dan's customer service skills are outstanding, and when I return to Whitmoyer Auto Group for my next Ford Escape, it will be because of the amazing service I receive from this dealership and especially, Dan Behmer.
My husband and I bought a used Toyota Venza One of the salesman, Joziah, was wonderful! We were so happy with our experience and the professionalism of the business. We will recommend Twin Pines to others.
I arranged the deal for my 2018 Forester on-line as I live 7 hours away in West Virginia. I first found the vehicle I wanted and was then swept away by the ease with which the deal was made...and it was a GREAT deal or I wouldn't have traveled 7 hours and paid for a motel and rental car to take ownership. My salesperson, David Saint, did everything I would try to do for my customers if I had his job. The general manager introduced himself to me and asked if there was anything he could do; he also gave me a dealership gift. My experiences at other dealerships have not been this pleasant. I was made to feel that I am more important than my money and I like that very much.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Great experience from start to finish .... 5 stars
by Ned from Mechanicsburg
August 7, 2018
I was very nervous about buying a used car. Honey and Mark answered all of my questions and were very patient with me. They walked me through the process and now I have a great car. I will return to Keisers again!
My Frist Toyota! Stopped in out of a whim after shopping Cabela's on the other side of RT. 61, after dealing with a salesman who was out for a walk around the build during his break I ended up with a good deal almost $2000 less than any of the dealers in the Lehigh Valley with NO PRESSURE to buy right then and there. I Left and tried to bet the deal and after 3 weeks I went back and bought the 4Runner. Their service department has treated my wife and I great every time we've taken the 4Runner in for regular service. Only Problem I've had was a damaged center cap on a wheel which they replaced with no question. MINOR, Compared to some of the problems I had at other dealerships I've dealt with in my 40 + years of driving and I've dealt with all the major brand names, non-brand name, large and small sized dealers. I Would recommend Freedom Toyota in Hamburg to my family and friends!
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