These guys are the best in the business! Im a single woman who never gets pushed around here. My last 2 cars habe come from Scott Doc Dannit. I will never go anywhere else. He and the finance team did thier best to get me into the right car each time. I never felt pressured. Ypu become family when you purchase cars from Richardsons!!!
Buick doesn’t back their product
by Dcooper from Pensacola, Florida
January 14, 2019
This car looks good but I have had the car sensor replaced twice in less than 2 years. They replaced 3 belts my timing belt, serpentine belt and I can’t recall the other. Now I don’t have oil light on but it’s consuming oil. Looked at the recall and they know it burns oil but don’t want to fix the problem because. It’s costly. So I have 3 years left on a car that I might have to replace the engine on. The dip stick is dry and I don’t see where the oil is going to, it doesn’t smoke like typical oil burning in the exhaust and I don’t see it leaking on the ground. Very very disappointed and would never buy another Buick period!
Had a less than stellar experience the first time we stopped in. The salesman was okay during our first test drive. He seemed upset when we wanted to think about it, and when I emailed back stating we were going to look at more expensive vehicles, we never heard from him again. Common sense would to offer us iget vehicles to look at. A couple months later we're stopped back in and met with Chad (Vern). He took us for test drives in the vehicles we inquired about and also gave us other options we hadn't thought about. The whole team was able to bring the price down to where we were comfortable (with trade-in). We had to stop in a couple different times for different things, ...and Chad was very accommodating- even offering to come in on his day off. A brake light was out and were stopped in and out was fixed (no questions asked) in about 10 minutes. Our 2nd experience more than made up for our first! We will definitely be back when it's time to trade- in our next vehicle!
I cried when I had to give it up cause they are no
by Viki director from Vermilion ohio
January 12, 2019
Best Stylish Luxury car Heartbroken there will be no more had Buick since 1994 great for the money husband is tall and he fit very comfirtable
My experience at Fillback's was great. Love my new car!
Very nice ride.
by Adam from North Bend
October 20, 2018
I bought this car due to the reviews and reports on its reliability, as well as the fact that it is a Union built vehicle. So far it has lived up to all of my expectations. It has great power, with the V6 engine. IT handles great, and looks great.
Nothing but positive to say about our experiences at Fillbacks! Great people, great service!
by Grandpa Frank from Novi, MI
October 19, 2018
No wonder this Buick has had overall excellent ratings. It is a beautiful, comfortable automobile with plenty of performance. No, it is not a Mercedes or BMW but then, it is $30,000 less and in our opinion better looking.
In the 2 years that we have owned our Buick it has only been to the dealer for oil changes. We have averaged over 20 mpg with mostly city and expressway driving and over 28 mpg highway with the 3.6 V6.
Runde Chevrolet and sales associate Jacob Puhls did a great job in getting me the new truck that I was looking for. Wonderful experience. I highly recommend asking for Jacob when call or visit the dealership.
No happy with my 2016 buick lacrosse
by mzupset from Maryland, Washington, DC
October 1, 2018
I purchased my 2016 Buick Lacrosse December 2016. However, on August 22, 2018, not even two years that I have my car there was a problem with the transmission. I had to have it towed to the dealer and their analysis was "the transmission and the car would not even go in reverse. This happened while I was driving on a major street, alone and very scared and upset. I contacted GMC to request that they compensate me for my inconvenience. However, they contacted the dealer and essentially, I was told there was nothing they would do. I explained that I did not feel safe driving a car that is not two years old that has had transmission problems. After they kept the car for week/half I drove the car and it skipped again. Took it back to dealer and service manager drove it but it did not skip on him (doctor in). I have been driving buicks for over 30 years and I am thoroughly disappointed with GMC. I cannot keep paying a car note for a car that has transmission issues before it is even two years old and GMC will not give me any kind of compensation. I WILL NEVER DO BUSINESS WITH GMC EVER AGAIN. I WILL HAVE TO TAKE FURTHER STEPS. WHAT DO THEY DO, WAIT UNTIL SOMETHING DRASTIC HAPPENS????
Donovan was great to deal with at Runde Predriven. He was very friendly and able to work with my schedule. I would definitely go there again if need to and would definitely recommend this dealership to anyone
Great car all around!
by BarbC from Newton, Kansas
July 9, 2018
Beautiful, luxurious car. Have owned a year and a half with no mechanical problems. Rides great Third Buick we have owned . Still own all 3 . 1978 Buick Riviera, 2003 Buick LaSabre, purchased new, all great cars!
Very good service. Got right in and service was fast.
Very economical for the features
by Andy from Rome, NY
November 30, 2018
Body styling, interior comfort, jam-packed features make this a good buy in a time at which SUVs are taking over the market. I was an Enclave owner and hope to go back to it someday but the Buick Lacrosse is a nice change of pace.
This car has met all my needs - and is definitely a luxury car. I got all the bells and whistles - and paid dearly for them. :-) It seems a little noisier than my last car (that I too loved - 2011 Azzera) - but still quite a car!!
I've purchased quite a few vehicles in my 20 years driving. New and used and this was by far my best experience. Best trade in value offered here, salesman Shannon was absolutely wonderful in trying to find options but also not be pushy. Then I was given a bag full of goodies after sale and a full tank of gas which not everyone does anymore. I did find a small rust spot after sale was over and they took the vehicle back and are making repairs now. Also gave me brand-new loaner to drive while I wait. Very happy and will probably be a forever customer now.
It was love at first sight!
by CeceliaRom from Arizona
March 4, 2018
I love, love, love this car! I didn't even test drive it and knew I loved it. I didn't think I would be able to afford one but found a gently used one on cars.com and got an awesome deal.
Love this dealership and John Riley our salesman. Not the first vehicle we have purchased from here and it will not be the last. Kind, clean, generous. Great place to go
Update # 3 --Previous: 2/2015 & 9/11/2016
by Classic Car Buff from NORTH EASTON, MA
December 23, 2018
One fantastic car and a true pleasure to own! I cannot add much more to the previous reviews I submitted but from my nearly 4 year ownership of this car I can say that this Lacrosse has solidly sold me on Buick. Other than GM's recommended scheduled maintenance there have been no other services needed---that's it ---no other. My Lacrosse is still getting approximately 23 MPG (again, city driving mostly with very few highway trips needed) using 89 octane from the companies' formulas recommended in the owner's manual, performance from the 6 cylinder engine is like new, no irritating quirks/sounds that one begins to notice after a period of ownership and as recently as this past week the car is still getting compliments on its looks---from passersby. (I'm sure that detailing it twice a year and frequent washes help.)
It is worthy that I mention, again, it still feels solid and handles like new!I am looking forward to many more years of satisfying ownership with this LaCrosse but when it comes time to trade Buick is my choice.
Purchasing the Buick LaCrosse was one of the best auto purchasing choices I made.
My new car experience was smooth from beginning to end. Carter helped me, a senior citizen, understand which features would be best for me and which model would suit me well. Definitely will consider going back to Runde’s.
Best car I've ever had love it
by Kami59 from Indianapolis indana
February 9, 2018
Nicest car I've owned had a great sales man he went above and beyond love him to after I got this car wouldn't have any other car I love it good on gas love it has a lot of bells and whistles I will have to get use to
We appreciate your very prompt service in repairing our Head Start Bus.
It’s beauty and luxury in 1
by Chrissylane from LOUISIANA
December 25, 2018
I absolutely love this car. Out all cars I have had or drove this is my absolutely favorite. Buy a Buick LaCrosse I promise u will not be disappointed
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