Oliver has helped us with 4 purchase over last 5 months. He truly considers and fulfills customer needs and satisfaction over his own commission gains. He does not try to sell something that gives him the highest benefit but only what is best for customer. He takes the time to research all possible solutions.
We came to Legend to see a van we found on Auto trader. I called ahead and John had it pulled up ready for us to see. He was awesome in showing us all the features and letting us take it out for a decent length test drive. He never pushed us to look at any more expensive vehicles we didn't want like most used car salesmen do. Mike in finance was awesome to work with as well. He made the whole process extremely easy. It was overall a very smooth transaction and we love our new Odyssey! Highly recommend Legend Auto Sales!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
A very pleasant and positive experience with the vroom team. We found a car we liked and it was about to ship when they did the final inspection which they found an issue with the engine. At that point they called and let me know. We picked out another vehicle went through the process of signing everything with that one and went through final inspection. Within signing for the second vehicle and having it at our house was 7 days. Everyone on the team was very responsive and quick to answer any phone calls or emais. Overall very happy and will consider vroom again in the future. One thing that would have been better was if they did the inspection before the vehicles are on the site or before the paperwork is sent out just so it doesn???t waste as much time if the vehicle doesn???t pass inspection.
I bought a Honda from Todd, he was SUPERB! Todd was helpful, kind, fast and super easy to work with. The dealership asked all my questions, provided all past info on the car, and was helpful! I ALWAYS refer friends and family to NorthBend Chev\Todd
A true professional
I just purchased a new vehicle from these folks, and let me just say that the experience was A++++. Like a 21st century car buyer, I knew exactly what vehicle I wanted, but we realized that the ordering window had already closed, the folks helped me locate one that was scheduled to be built, and commandeered the order for me. They kept me informed throughout the vehicle's journey from factory to showroom floor. They know their car aficionados, and were willing to accommodate my special requests on how I wanted the car delivered - I've had many experiences where dealers drill the front bumper even though I told them not to. The entire experience was very positive.
Excellent buying experience. Worth the drive from all the way down in Portland. Worked very hard to find me the best deal on my trade. Matt and Todd were friendly and worked with me until well after closing time.
I have been shopping around for the last couple of months and CAR CRAFT was the last and the BEST one!! They didn't attach me in the parking lot, lol and I left with a great car and a xxxx of a deal!! I wish I would have found them sooner!! Thanks again Marco you saved my xxx!! U guys are the BEST!!!
I came in thinking I knew what I wanted... I didn't. That's okay though because Cody Taylor was a delight & HE knew! After expressing what I wanted in a car, he pulled up a beautiful car that exceeded my expectations, made it work for me, and I drove away in it later that day. No matter how much of a pain I was, he was pleasant, knowledgeable, & even offered to help me transfer my items! GREAT experience. If you need a car, talk to Cody, he's your guy! I LOVE my car!!
I was looking for the newer Acadia Denali and found it here! Brandon was the sales associate and he was a new member to the team! He did a great job and I could not be more pleased. I would recommend this dealership anytime!
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