Got a postcard from GMC saying that my truck needed to be brought in for a recall and that the service *re-programming the ECM* would take anywhere from 20 to 40 minutes. I made the appointment and it took nearly 1 1/2 hours to get my truck done and pressing to get back to work. I could see the service men and customer service weren't motivated nor eager to please their customers from the moment I walked in. I was rather disappointed when I got that treatment.
Very economical for the features
by Andy from Rome, NY
November 30, 2018
Body styling, interior comfort, jam-packed features make this a good buy in a time at which SUVs are taking over the market. I was an Enclave owner and hope to go back to it someday but the Buick Lacrosse is a nice change of pace.
I had an awesome experienced purchasing my car at AutoSource this past weekend. Nisho went above and beyond to get me the best deal and car I was looking for. He was very professional and patient with my wife and me. He was very thorough while giving me the history of the car. He even offered me to take care of some cosmetic repairs on the car! The cool thing about the whole experience was I never felt pressured into buying anything that I didn't feel comfortable with. Thank you Nisho and all of the staff that was involved in making my car buying experience a success!!!
Very nice ride.
by Adam from North Bend
October 20, 2018
I bought this car due to the reviews and reports on its reliability, as well as the fact that it is a Union built vehicle. So far it has lived up to all of my expectations. It has great power, with the V6 engine. IT handles great, and looks great.
Highly recommend for a long distance purchase. Was the easiest and quicker purchase I have ever had, lots of deals and inventory to choose from. Carson and Matt were very helpful and excellent customer service. The team goes the extra mile to making sure you are completely satisfied with your purchase.
One of the favorite cars that I've owned.
by Wanda S, proud grandma from New London, Ohio
January 11, 2019
Everything about this car is what someone of my age could want, it drives like a dream, is easy to park and I love the way it looks.
This is the best car I have ever owned I absolutely love the 2010 to 2016 model Buick LaCrosse they are worth every penny. I have owned and drove many different kinds of cars and I have to say Buick LaCrosse is my all time #1 favorite
There was excellent communication with this dealership over the internet. They offer good prices on their vehicles and it appears to me that people will not get ripped off with a purchase. I was looking for a great deal on a car like the one they had for sale. Their pricing was better than most dealers with similar cars, but I was able to find a similar car at that great deal I was looking for at another dealership. If you are unwilling to deal with sales talk to get a good deal, then this is a place to consider. I also liked that they have no hidden dealer fees to add into the price.
It’s beauty and luxury in 1
by Chrissylane from LOUISIANA
December 25, 2018
I absolutely love this car. Out all cars I have had or drove this is my absolutely favorite. Buy a Buick LaCrosse I promise u will not be disappointed
I was looking for a new to me vehicle. My brother actually heard about this place from a friend. It was the best car buying experience I've ever had! I was able to test drive all that I wanted. There wasn't the usual you can only driver this it's the only thing in your budget. They took my truck as trade at a great trade in value. I was there not quite 2 hours but most of that was test driving and weighing the diffrent vehicles against each other. I will only be going to Peterson's Auto from now on. And that is where I'll be sending all my friends & family.
by Grandpa Frank from Novi, MI
October 19, 2018
No wonder this Buick has had overall excellent ratings. It is a beautiful, comfortable automobile with plenty of performance. No, it is not a Mercedes or BMW but then, it is $30,000 less and in our opinion better looking.
In the 2 years that we have owned our Buick it has only been to the dealer for oil changes. We have averaged over 20 mpg with mostly city and expressway driving and over 28 mpg highway with the 3.6 V6.
Shopping for a new SUV online. Responded quickly, very personable and professional. Online sales manager followed up with a call to ensure if I had any questions. Very friendly, interested in your buying needs without the common sales pressure.
Feels like I'm on air while driving
by Jpowell from Syracuse
November 7, 2018
Too many to name excellent car drives like I'm flying. Many many pluses the remote start sold me i hate a cold car in winter
Although I couldn't honestly say it was showroom-ready it was very nice. I was a little bit surprised at how much Armor All was used.
i will be the best for you
by chance from 531townview
January 11, 2019
I purchased a used 2015 Hyundai Sonata Sport with a lot of options and under 15k miles. I'm a big guy, 6'3" and big-boned, with two younger children that require car seats. There is still some room behind me with the seat backed up all of the way. The features and smart key are a nice touch. I am used to a V-6 AWD vehicle, so it has taken some time getting used to the slower acceleration in normal or ECO mode. In Sport mode, the acceleration is good. I really like the looks of this car. It just stinks you have to go to the Sport or Limited model to get dark interiors, but I'll deal with it.
Staff was amazing! Landon made our car buying experience very easy! I would recommend this dealer ship to our family and friends.
The best vehicle I have owned
by Rick I from Vancouver
November 17, 2018
I owned a 2010 full load Buick LaCrosse and enjoyed it so much ,I purchased a 2018 Buick LaCrosse AWD with all the bells and whistles . This car is light years more advanced than my 2010 and the best vehicle I have owned.
I purchased my 2016 Buick Lacrosse December 2016. However, on August 22, 2018, not even two years that I have my car there was a problem with the transmission. I had to have it towed to the dealer and their analysis was "the transmission and the car would not even go in reverse. This happened while I was driving on a major street, alone and very scared and upset. I contacted GMC to request that they compensate me for my inconvenience. However, they contacted the dealer and essentially, I was told there was nothing they would do. I explained that I did not feel safe driving a car that is not two years old that has had transmission problems. After they kept the car for week/half I drove the car and it skipped again. Took it back to dealer and service manager drove it but it did not skip on him (doctor in). I have been driving buicks for over 30 years and I am thoroughly disappointed with GMC. I cannot keep paying a car note for a car that has transmission issues before it is even two years old and GMC will not give me any kind of compensation. I WILL NEVER DO BUSINESS WITH GMC EVER AGAIN. I WILL HAVE TO TAKE FURTHER STEPS. WHAT DO THEY DO, WAIT UNTIL SOMETHING DRASTIC HAPPENS????
We had our own financing set up, Chris got us a better approval and was so helpful with the car buying process. We purchased a great vehicle at a great price!
Best Buick I Ever Owned
by Pug Lover from York, PA
May 31, 2018
This car has every option I ever need, plus more than that. I don't need to put the seat so close to the steering wheel to see over the front end, as I've done in other cars. Because of that, the ride is very comfortable. It rides like a champ.
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