I owned 4 Lexus cars/SUVs over 20+ years; bought from Lexus of Dublin. Service is good; but part pricing is expensive & gouges customers. Examples: replace engine air filter for $68.40++ (part is about $20); replace left/right front upper control arm part is $500 and total service is $800/EACH (BeckArnly part on RockAuto is $90); Timing Belt service is quoted $1,519 and part kit on RockAuto is $275 including water pump; wiper blades are $12/each, but installed vary from $25 or more; headlight level sensor/arm replace quoted at $1200, bot part on RockAuto for $170 and replaced myself (and I am not a car repair person). Purchase of most any part is extremely expensive; gouges the customer who paid a lot for the Lexus already; and prices are prone to cause "heart attacks".
I went in today and looked around. I wasn't ready to buy yet and told the dealer. He still took the time to walk with me around and show me different vehicles they had. I didn't expect someone to take the time they did once I told them I wasn't ready to purchase. I'll return when I'm ready. Very impressed.
Shopping for a car for my teenage daughter had been difficult, but Marsh Auto Sales made it easy. They have 4 or 5 cars in my price range, with good looking vehicles for the price. I sent them an inquiry, and within 30 minutes received a reply to reach out to them with any additional questions. When I arrived, they not only had the cars I saw on Cars.com, but others, and I bought a car that evening. They fixed a couple of issues with the car (put a new light bulb in the headlight, and fixed a sticky door handle), and I picked it up the next morning. The best part was there were not a lot of additional costs. They only charge a paper work fee, but not a delivery fee and a cleaning detail fee, and they didn't charge extra give a printout of the carfax and fix the items I asked to have fixed. Great Experience!
After several disappointing and shady experiences with car dealerships up north, I decided to expand my search. Paris motors had the perfect jeep for me. Micheal is truly a gem. I met Al and the owner as well. All of them are really nice guys who treat you like they would treat their sister or their mother. If you are tired of the stereotypical used car salesman tactics, this is the place to buy from. They are honest, warm, and welcoming. Definitely worth the drive. Thanks so much guys. I love my new jeep!!
Dropped of my vehicle for service and a particular suv caught my attention very friendly sales people with a no pressure approach highly recommend saures and there staff i woiluld buy another vehicle in the near future from them again
John Kaminski was extremely helpful from the first time I was in to just even look at options for a truck that I did not expect to get until further down the road but within a a month or two I found I needed a new vehicle sooner than expected. He was great with helping find a truck and opened me up to options I had never even considered before. He was able to set me up with new tires and extra after waiting a week for a sensor to be repaired (the wait was not their fault it was out sourced places issue). He helped make sure my sister who referred me got her referral money and was cool to just talk with about things we had in common and I will be coming to see him for my next vehicle as well. I should note Matt was very helpful in John's absence on one day inparticular.
Did my research and knew the value of my trade as well as fair market value of the suv I was interested in. Expected a fight to reach a fair deal. Robert Corbett was are salesman and things went great. For the first time I walked out not thinking "what happened" but was pleased that the deal was so smooth with no regrets. Would highly recommend Mr. Corbett and Preferred Chevy of Grand Haven. 5 stars
I haven’t purchased a vehicle yet but have expressed interest in the Toyota FJ Cruiser you have at your dealership & just wanna say I admire the drive & persistence that Amanda has & hope we can do business together!
I was on the hunt for a particular vehicle as a project truck. Dan with Car and Van World went above and beyond assisting me as a potential buyer from 900 miles away. He test drive the vehicle and took a very good amount of additional photos to assist me with my remote decision.
Unfortunately I did not buy the vehicle in question but every interaction with Dan was very helpful and he will go out of the easy to make sure you are informed about your potential purchase.
We went to Rydell's looking for a used pickup. We were met by Dawn who was a sales representitive. She was most cordial and attentively listeded to what we were looking for in a pickup. She made suggestions and arranged for test drives.
The experience with Dawn and Rydells was most pleasing and enjoyable. Yes, we did make our purchase from Rydells that day.
George was very helpful in my decision to buy this car, but sometimes follow through with promises were lacking. Still after a week my trade has not been paid for and the car I bought is still being advertised. They assured me there is no problem but I never saw the completion of the sale go so slow. More communication would be nice.
It was such a blessing to find BBC Motorsports online when I was shopping for my car. Steve and Neil did a wonderful job in helping me to find and purchase my Lexus ES. I drove from Louisiana to BBC and had the easiest, stress-free vehicle buying experience I have ever had in my entire life. I couldn't be happier!! I was also pleased with the inventory. If I am ever looking to purchase another vehicle, I am going to check with BBC Motorsports first. I highly recommend purchasing from BBC Motorsports. If/when you are looking for your next vehicle, do not hesitate to buy from BBC, these guys are simply awesome and will go above and beyond to make sure you are happy and well taken care of!!
I bought my first Toyota over here and felt I got the best deal with salesman, Alex Wier. Other Toyota dealers were asking to much. I will buy my next Toyota here. I’m very happy with my purchase. Thank you
Roland assisted us in making our choice for a vehicle using his knowledge of vehicles and really listening to what we wanted. He provided us with a Carfax report and when he noticed there was a manufacturer recall, he provided us with all the info included a facility to get it repaired. He was extremely helpful, knowledgeable, polite, and because of him, we will be back.
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