I actually completed a deal over text messages with Casey before I even arrived. I told him what I could spend and what I wanted for my trade and he made it work! I also added a few things to my truck and the service department was excellent. I traveled almost 50 miles to get the salesperson and service I was looking for. I had turned down offers over a 3-year period that I just could not afford until Casey did everything he could to sell me my truck. I cannot say enough about this dealership. If you can't work with Casey and the service manager, you can't work with anyone. Really genuine good guys.
Just bought our third vehicle from Jon Conley. We waited for him to come back from vacation rather than see another salesman and it was worth the wait. He AGAIN nailed it. Kept us within our budget and found what we wanted. As the two times before he was an absolute pleasure to work with. I’ll never shop anywhere else for a vehicle. Thanks AGAIN Jon and Serpentini for meeting our every need. You guys rock!!!
This was the best car buying experience that I ever had. They gave me a great price up front and answered every question I had. There was no pressure at all. They also have some great service values that come with each new car.
I am giving VanDevere KIA an excellent review, especially Beth Thaxton.
I purchased a KIA Sportage from Beth in June of this year. Unfortunately, the next morning, as I was bringing the check to the dealership-right in front of the dealership- someone rear ended my brand new car. Beth came out, showed her concern for me first, and then proceeded to take care of insurance arrangements, getting me a free rental car, and setting me up with the body shop.
The body shop did an excellent job on the Sportage. As time went on and I and my wife thought more and more about what happened, we could not separate the accident from the car in our mind. Consequently we began to think about possibly replacing the Sportage. I called Beth and she proceeded to work up several possibilities. I was not sure anything could be done with so new a car and in light of the accident. Beth went so far as to help me take a new 2019 KIA Forte to my house for my wife to test drive. We were very pleased with the Forte and more than pleased with the deal Beth was able to put together.
I have been a VanDevere customer since 2000 and highly recommend the dealership and Beth Thaxton.
Buick Encore from Lambert Buick Cuyahoga Falls, Oh
by M. Russell from Elyria Ohio
November 3, 2018
The hour and a half drive in to Cuyahoga Falls to look
at/buy my Buick Encor from Lambert was completely
worth it. Top notch customer service and quick and
easy buying experience. I love my new vehicle and would
recommend Lambert Buick.
I have been looking for a specific vehicle and couldnt believe I ran across it using Cars.com. I sent an email, I was contacted rather quickly ( which I liked ) and went to the dealer to see the vehicle. It was everything I had been looking for and more, and was fairly priced. My salesman Al was awesome and went above and beyond for me. I plan on keeping this car for a while but if I were in the market for another car, I would definitely go back to Lambert Buick...and recommend them to anyone who is looking for a new/used vehicle.
by Mrs. Arvine Paschall from Strongsville Ohio 44149
November 3, 2018
Impressed with everything. Everyone was courteous and not pushy which means a lot to me at such a stressful time. Hadn't purchased a car for 13 years and everything was different on the 2018 car. Have had the Buick for 2 weeks and just beginning to feel comfortable operating and driving it. I am a dedicated GM owner.
Purchased 2 vehicles with the help of Jordan Davenport. Very friendly and helpful, making the whole experience quite enjoyable and easy. Would definitely recommend this dealership if you are on the market for a new car. Thanks again Jordan!
Went on line and found the car I wanted on a Wednesday, by Saturday morning driving home in my car. Alex at Ron Marhofer made the process so easy. He had all paperwork finished, all I had to do was walk in and sign. I would recommend anyone looking for new or used, look here first.
I had an amazing experience, everyone was friendly and it was just a great environment. Ben Hall was super helpful and informative and made the process so easy!!
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