Awesome experience. Jerry Griffis was great to work with.
by Bwanek from DealerRater.com
November 30, 2018
I was I need of a new vehicle. I called and was greeted by Tim Garrick. Tim was awesome to work with and he put us into the truck we wanted at a very great price. Soon after we purchased the vehicle we had a glitch that made the transmission shutter, (not a drivability issue). I made contact with Tim who immediately put me in touch with Jerry Griffis. Jerry was more than great to work with. He listened to my concerns and had my vehicle picked up at my work place. The vehicle was fixed in a very timely manner and dropped back off at my work. Jerry made certain that he answered all of my questions and did a follow up to make sure the truck was still running properly. I can???t say enough about how great Jerry and Tim were to work with. Thanks guys, you are a testament to how great a business White Bear Lake GMC is.
It was a great experience! I never felt pressured or that my saleswoman wasn???t interested. Great experience all around. Very quick turnaround. Will be happy to do do business again! Thank you Cheryl!
Cheryl Ruedy could not be more helpful and informative . When you ask questions or need information she goes the extra mile to get the correct answer in the details that you want . She made appointments and planned ahead for a vehicle I had being delivered so that a lot of extras and add-ons all got done in one day . That in itself is a miracle . Oh and she smiles even when giving you bad news. Anyone should enjoy the attention she gives.
I was in the market to buy a new truck this fall. Being my first truck purchase, I was nervous and didn't know what to expect. I came to the WBL Superstore after a friend recommended it. I couldn't be HAPPIER with that decision. The folks at the WBL Superstore were knowledgeable, friendly, and most of all, not pushy! They helped me find the truck of my dreams at my pace. Everyone from the sales team, to the finance team, to the management team, they all made my experience unforgettable. Shopping at the WBL Superstore truly is the Premium Experience!
Great experience !! Our salesman Gary insured all of my needs were met and that I was satisfied . All the staff was pleasant and currtious. Would recommend them on all levels... Great dealer with great price!!
Everyone at the dealership is so kind and friendly
by Mike & Pam from Centuria, WI
February 2, 2017
Everyone at the dealership is so kind and friendly. We have never had such a good experience purchasing and getting service work done as we have at Whitaker Buick! So glad that Josh made such a good impression when he approached us in the lot.
by Gary & Myra Smisek from Roseville, Minnesota
May 3, 2018
This review is directed on behalf of our salesman, Mr. David Middleton. From our very first visit, Dave made my wife and me feel very comfortable. We knew when we walked in, this was the van for us. Dave was very helpful in explaining all the features of this auto. There was absolutely no pressure on his part to sell us this van. We went and left a few times to think about the buying of this van. There were no phone calls made by Dave asking unnecessary questions about a potential sale. All of our communication was warm and friendly. He explained all the additional options we could have purchased in buying this van. There was no pressure on his part to push us into buying any of these add-ons. He went the extra mile to close this deal in a very warm and comfortable manner. I would recommend Dave to our friends who are looking for their future auto.
This review is directed on behalf of our salesman, Mr. Mark Middelton. From our very first visit, Mark made my wife and me feel very comfortable. We knew when we walked in, this was the van for us. Mark was very helpful in explaining all the features of this auto. There was absolutely no pressuring on his part to sell us the van. We went and left a few times to think about the buying of this van. There were no phone calls made by Mark asking unnecessary questions about a potential sale. All of our communication was warm and friendly. He explained all the additional options we could have in buying this van. There was no pressure on his part to push us into buying any of these add-ons. He went the extra mile to close this deal in a very warm and concerning manner. I would recommend Mark to our friends who are looking for their future auto.
9 am service appt that took over 1 hour 20 minutes to complete. They had to simply plug into computer port (in-cab) for engine light check. My opinion - Too long for a 5-10 minute check. After 1 hour I had to see what status was...Last oil change same, slow service...
Working with Sean was great he was very informative and upfont with everything during the test drive and pulling together the financing. We did not end up purchasing the vehicle but there was never any pressure to purchase.
Very happy with the service I received. Tech went above and beyond. Ran through the wash a second time after applying a special spray to remove bugs and tree sap from windshield. Completed cleaning.
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