From the minute we went into Hardy Superstore earlier this week we knew it was going to be a great experience. We had bought from Hardy previously, so we expected the best anyway. Worked with Pam this time and she did a super job. Found exactly what we wanted and got a good fair deal. Both Pam and Dan at hardy are a pleasure to work with.
Sam is an amazing sales guy. He got me in the truck I wanted and I didn't feel pressured at all. I was in desperate need of a vehicle. Their car selection at Hardys is hands down the best inventory I have ever seen. I couldn't be more grateful for Sam and his team at Hardys! Thank you Sam!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
In-and-out, fast service & NO stress... THANK YOU!
by SLovett from Norcross, GA
July 5, 2018
I went to Carmax on 4th of July. The place was not super packed, so that was great. We had a little 9th month old on tow, and were nervous that it would take us all day to shop. The only thing that took a lot of time was waiting for a sales man. Apparently, the new young guys at the front were more interested in flirting (yes flirting) with each other and playing around than realizing that we needed help or just plainly asking us if we were being helped. That really bothered me, as we wasted 30 mins just sitting dumb. The front desk girl was no help.. she was the one to tell us to sit and wait and then no where to be seen. Finally someone professional and extremely courteous walked by ... the service manager. He quickly apologized for our wait, and brought along Daniel Claudio. I am SOOOOOOOOOOOooooO thankful he did. Danny was professional, kind, humble, hard-working, and just all the way a pleasure to work with. He represented Carmax the way it should be. He took the details of what we were looking for and walked us around to cars that would fit our needs. The second car (nissan pathfinder) was a recommendation from him... and that was the car we bought. Danny if you're reading this... THANK YOU! You're such a great employee and that deserves recognition.
Bought a car and had to get some repairs done after 5 months of having it because it is not included with my warranty. They need to do full car inspections before they let customers drive off the lot. Il probably trade the car in after one more year.
I looked diligently and came across the wonderful staff at Hardy. The special staff was never pushy like the other locations that I had encountered, but it came down to being confident about the product and dealership they were representing. Even when the financial staff was pleasant and courteous tells you an awful lot! If your looking for a Ford call Hardy first or even last.
Loved my very smooth buying purchase from CarMax last night the salesman Ricardo was very nice and very knowledgeable very impressed with him he was courteous and pleasant! Had a very good experience! Thank you Ricardo-CarMax!
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
The entire purchase process was smooth and hassle free. The price was competitive, fair without haggling. The delivery process was smooth. The vehicle was clean and ready when i came to pick it up. The vehicle features were pointed out and explained to me.
I was searching for an upgrade from my 2013 Ford Escape. Right when my fiance and I walked in the door, we were acknowledged and taken care of immediately. We didn???t have to wait for a salesperson to come talk to us, he was there waiting for us to finish our conversation. To sum it up, working with Mike Honea was excellent - he made our experience personal and made us feel like valued customers. He did not make us feel like he was just trying to make another sale. Although we politely declined each time, he regularly asked us if we would like water, coffee, etc. which was a nice touch considering it was very chilly out. Mike also didn???t mind taking me to see the very many (but very similar) vehicles I was interested in - he was determined to make sure I got EXACTLY what I wanted. Once I found the one, he ensured we were comfortable while waiting for the financial advisor. The only downfall to my entire experience was my interaction with the financial advisor. I felt as if he was not trying to get me the best rate, just trying to get us out the door. Then, Louis Spaeth, the General Sales Manager, stepped in. He made a personal call to one of his contacts with the bank we were financing through and got us a great rate. Talk about customer service! We had such a great experience that my fiance went back to see Mike the next day and traded in his truck for new car! We love our new vehicles - thank you!
Brett Mayberry helped me and he was excellent with customer service and quality. Very fast service. I will definitely recommend friends and family for service from Don Jackson.
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