I shopped several large dealerships in the area and the quality of service that I received here was second to none, I have never had a manager so quickly come out and help and make us feel at home... I met the new and used car managers and they treated me like family!! the deal was fair and upfront. I may could have looked around the rest of the day and save a hundred or two but I really think the service I received from Mr Moss and Mr Hicks more then took care of the price!!! thank you so so much!!
Loved the vehicle. not so much the financing. I was told I had to purchase certain extras to receive a lower interest rate. After all was said and done I called the company actually financing my vehicle and they informed me that was not true at all. Called the person who did my loan at Crain ( I will not mention their name out of respect) and was told I could cancel but to keep my interest to wait 3 months. Again another line of bologna. Drove back to Crain ( 3rd 140 mile round trip) spoke to a very understanding Ms. Bradley in customer relations who helped rectify the situation. Will I do business with them again? More than likely because as I said almost everyone there was great to deal with and my daughter really likes the Tucson and the actual pricing was great--- without the additional warranties another 5100.00!
I have bought 2 QX 80's from Corey King at INFINITI of Central Arkansas in the last 5 years. The experience has been positive and professional in each case. We live 4 hours away in Louisiana and would not hesitate to advise friends that it is worth the drive.
90% of the transaction was worked out through emails and text. We feel that working out the numbers on trade in and purchase were fair. And they delivered on their promises to us.
The 2019 QX was delivered to us by a courier, at my expense, who also brought paper work to sign and delivered our trade (2015 QX) to INF of Cent Ark.
I love the family atmosphere and friendly staff at Fitts auto Bill Fitts is the best in the business. They have always been there for my familys car needs. I have bought many vehicles from Fitts auto over the last 25 year's and have been very pleased Thanks Robert Goshien
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