Zero reason to be nervous. Really solid buying experience.
November 6, 2018
Buying from used (or any) car dealership can be intimidating, and any doubts or concerns we might have had prior to visiting this dealer never materialized. Karim M. helped us through the entire process and was the main reason our experience was so positive. No pressure or questionable behaviour. Nothing but a genuine interest in making sure we were comfortable with a purchase and very patient with our concerns. The Honda Pilot we found with them had more extras than we we needed, but a nice bonus, and our third-party mechanical review confirmed the great condition of the older vehicle. The car reports also provided positive insight. There was a broken 2nd row seatbelt that we expected we might have to repair on our own, but Karim surprised us with a last minute replacement part discovery and had that repaired after we had already agreed to purchase. Nelly M. was a real pro with all the paperwork, making that process as efficient as possible and even proactively answering questions about what I was signing. They have a ton of cars. Go see Karim! I don't make a habit of a making a "thumbs-up" in photos, so that says a lot about our experience. ;)