Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
Best car I’ve owned
by Nic’s from El Paso Texas
December 25, 2018
I think it was great from the start when I saw it and now that I own it , it’s the best car I’ve owned and I love it
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Fast and fun to drive.
by Octavio from Chicago il
October 16, 2018
Bought it used great great price plus certified very reliable , fast , reliable and it’s a Cadillac. Great mileage per gallon comfortable ride all wheel drive great in snow.
Bought a car and had to get some repairs done after 5 months of having it because it is not included with my warranty. They need to do full car inspections before they let customers drive off the lot. Il probably trade the car in after one more year.
Just bought, so far love it.
by Brittany from Shelby, NC
November 19, 2018
Awesome car, the backseat does not have a lot of leg room. The interior is really nice. The car is very quiet, rides very smooth.
Travis Foster is the man. There was a lot of negativity dealing with the sale of my CLS 550 but he stepped up to the plate and hit an home run. If it wasn't for his professionalism I would never have purchased the vehicle. Make sure you ask for Travis👍🏼
Problems within days of purchase
by Gundisalvus from Wichita, KS
November 19, 2018
Just bought this a month ago. Car is beautiful inside and out but seems Cadillac fell short on mechanical quality. Already have found it is leaking oil by timing belt cover and it is idling very rough at startup and at lights. Both seem to be known issues that Cadillac covered for customers under warranty but good luck if you are just over like this one since they failed to issue needed recalls for the oil leak from the cover and motor mounts that cause shake.
ALM has gave great service and showed me fantasic deals. Especially this one employee named Mohamed. He was the first one who came to me with a smile on her face. He also recommended me which car i should get with the best deal. I really recommend this car dealership and have a great day.
Fun Car to drive
by Tevans from Salt Lake City UT
November 7, 2018
Its a Cadillac. The performance, appearance and dependability are second to none. The car handles like a champ, and the sport mode is a great addition. The winter/ice mode is helpful during the colder months, when more stability and control are needed.
Billy Briggs was very knowledgeable about the different types of vehicles and really made me and my wife feel comfortable. I would recommend the dealership and Mr. Briggs.
Love the ease of getting around town in this car.
by KDBriggs from Oldsmar, FL
October 28, 2018
I really like the 2.0 Turbo in this car. I'm very comfortable driving it and riding in it even for long drives. Not much room in the back seat except for kids in car seats, but that's okay for my purposes. Very reliable car. Happy to keep it for another year or 2.
In-and-out, fast service & NO stress... THANK YOU!
by SLovett from Norcross, GA
July 5, 2018
I went to Carmax on 4th of July. The place was not super packed, so that was great. We had a little 9th month old on tow, and were nervous that it would take us all day to shop. The only thing that took a lot of time was waiting for a sales man. Apparently, the new young guys at the front were more interested in flirting (yes flirting) with each other and playing around than realizing that we needed help or just plainly asking us if we were being helped. That really bothered me, as we wasted 30 mins just sitting dumb. The front desk girl was no help.. she was the one to tell us to sit and wait and then no where to be seen. Finally someone professional and extremely courteous walked by ... the service manager. He quickly apologized for our wait, and brought along Daniel Claudio. I am SOOOOOOOOOOOooooO thankful he did. Danny was professional, kind, humble, hard-working, and just all the way a pleasure to work with. He represented Carmax the way it should be. He took the details of what we were looking for and walked us around to cars that would fit our needs. The second car (nissan pathfinder) was a recommendation from him... and that was the car we bought. Danny if you're reading this... THANK YOU! You're such a great employee and that deserves recognition.
Looks better than it really is.
by CarLover from Fairfield IA
October 20, 2018
Sexy looking car. The Cue system is a nightmare. Mine broke at 37,000 miles and it would have cost $1500 to fix it if I hadn't found a complaint website where GM acknowledged the problem and in turn had the car fixed for free. It is a known problem in all Cadillac's around this year. Now that it is fixed, I am selling it. Test drive a German car and you will never consider a GM product again.
Over the years I have purchased numerous vehicles and have even worked in the auto industry myself. Carma Auto Group is by far, one of the best. The total experience from start to finish was efficient, non-pressured and most importantly, fair. Avery my sales person, was very attentive and stayed in contact with me throughout the entire buying process. He was always straight forward and honest with me and took care of all my requests before and after the vehicle delivery. I was also introduced to the owner Greg who too took the time to make sure all of my concerns and requests were addressed. Bottom line, they are a business of integrity and I will definitely recommend them to my friends and business partners.
Good service overall, appreciate the timely service
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